Author Topic: Duplicate Backup devices, want to merge  (Read 3456 times)

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mrdap

  • Guest
Duplicate Backup devices, want to merge
« on: February 02, 2014, 03:16:13 AM »
I had to replace my Motorola Razr Maxx.  Verizon sent me a replacement. I have both phones in my possession at this time.  I want to back up the call log and the SMS text messages on the old phone and restore to the new phone.  I used mobile Avast to back up the call log and the SMS text messages on the new phone.   When I used mobile Avast to back up the call log and the SMS text messages on the old phone it successfully backed up the information but to a diifferent device.  Now when I try to restore to the new phone, it only recognizes the "New" backup.  Can I merge the two backups, which I can view on my account on my PC, into one so that I can retstore the old phone info to my new phone?  Or is there another solution?
Thanks

mrdap

  • Guest
Re: Duplicate Backup devices, want to merge
« Reply #1 on: February 02, 2014, 03:39:27 AM »
Ok, never mind, I figured out how to solve this problem.
DAP

REDACTED

  • Guest
Re: Duplicate Backup devices, want to merge
« Reply #2 on: June 25, 2014, 12:21:59 AM »
Hi MrDap
Can you explain what you did to fix this, as I have the same situation?
Thanks!