I made a backup on my original Moto X phone, and I can see the contacts, etc have been backed up on that phone. I'm trying to move it to my new phone, but the new phone can't see the backup when I try to browse backups, so the restore button is never highlighted. This is the only reason I bought the premium version, to transfer my apps. Support sucks. When I go to the home page, a helpful popup comes up with 24/7 support and a phone number, but when I call it, they explain that number is not for mobile customers! um, could you perhaps put that in the popup, and direct me to the right place the first time? The phone support person said to do a trouble ticket, which I did, and no response so far. So I'm reinstalling all of my apps by hand.