Author Topic: outlook express  (Read 11336 times)

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kohls

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outlook express
« on: June 03, 2005, 06:11:13 PM »
when using avast version4.6 home edition it doesn't let me send any email I am not sure which version I think the latest version. But yet when I disable or remove avast version4.6 my email works great why????

Offline DavidR

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Re: outlook express
« Reply #1 on: June 03, 2005, 06:36:36 PM »
Probably because your firewall is blocking ashMaiSv.exe.

What is your email program?
What is your OS - win98, XP, what?
What is your firewall?
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.9.6034 (build 22.9.7554.734) UI 1.0.728/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

kohls

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Re: outlook express
« Reply #2 on: June 03, 2005, 09:04:02 PM »
 I am using the current version of outlook express. I am using windows xp service pack 2. My firewall is the one that comes with windows xp service pack2.
« Last Edit: June 03, 2005, 10:03:38 PM by kohls »

radman36

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Re: outlook express
« Reply #3 on: June 03, 2005, 09:44:36 PM »
I also have the same problem.  I can recieve and read email but not send.
I have tried to turn off everything to fix this but it still will not let me send.
How can you change the mail protection wizard??
It does not even show the mail protection wizard under avast menu or settings.
If I can't fix this I will have to delete avast.

RAD

Offline Lisandro

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Re: outlook express
« Reply #4 on: June 03, 2005, 10:28:00 PM »
I also have the same problem.  I can recieve and read email but not send.
I have tried to turn off everything to fix this but it still will not let me send.
How can you change the mail protection wizard??
It does not even show the mail protection wizard under avast menu or settings.
If I can't fix this I will have to delete avast.
Which is your operational system?
For Windows 98\Me, the Mail Protection Wizard is on Start Menu > avast! antivirus.
You can run it directly from avast folder: ashPopWz.exe
Do you use a firewall?

Men, you came here as for help but do not give us the data we need to help you  :P
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Offline DavidR

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Re: outlook express
« Reply #5 on: June 04, 2005, 12:21:32 AM »
I am using the current version of outlook express. I am using windows xp service pack 2. My firewall is the one that comes with windows xp service pack2.
Ok, when you say it won't let you send what error messages are displayed, please be as exact as possible.

When you send an email does your server require authentication?
If so have you ticked the box?

If the above doesn't resolve the issue, just for test purposes temporarily disable the windows firewall and try to send an email to yourself.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.9.6034 (build 22.9.7554.734) UI 1.0.728/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

kohls

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Re: outlook express
« Reply #6 on: June 04, 2005, 12:43:34 AM »
Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Subject 'test', Account: 'pop3.snip.net', Server: 'smtp.snip.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0F

kohls

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Re: outlook express
« Reply #7 on: June 04, 2005, 12:50:32 AM »
it seems to working fine now :) :)

Offline DavidR

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Re: outlook express
« Reply #8 on: June 04, 2005, 12:55:22 AM »
On the previous occasion, were you sending an email with an attachment?
If so extending OE's server timeout delay will help.



While avast scans the outbound email OE thinks the server is idle and displays the timeout message.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.9.6034 (build 22.9.7554.734) UI 1.0.728/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

kohls

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Re: outlook express
« Reply #9 on: June 04, 2005, 01:33:33 AM »
when I turned my firewall off avast let me send me email again. Should I turn my firewall back on??? And no I wasn't sending an email with an attachment.

Offline Lisandro

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Re: outlook express
« Reply #10 on: June 04, 2005, 03:18:41 AM »
when I turned my firewall off avast let me send me email again. Should I turn my firewall back on??? And no I wasn't sending an email with an attachment.
Sure, your firewall should be on. Just you need to allow the following programs to connect:

ashServ.exe (avast! antivirus service)
ashWebSv.exe (avast! Web Scanner) (allow server rights)
ashMaiSv.exe (avast! e-Mail Scanner Service) (allow email rights)
ashUpdSv.exe (avast! Update Service)
avast.setup (avast! Update executable)

speciallly, ashMaiSv.exe to send/recieve emails...  :)
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kohls

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Re: outlook express
« Reply #11 on: June 04, 2005, 03:58:42 AM »
how do I allow these programs to connect??
ashServ.exe (avast! antivirus service)
ashWebSv.exe (avast! Web Scanner) (allow server rights)
ashMaiSv.exe (avast! e-Mail Scanner Service) (allow email rights)
ashUpdSv.exe (avast! Update Service)
avast.setup (avast! Update executable)

speciallly, ashMaiSv.exe to send/recieve emails

MFB

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Re: outlook express
« Reply #12 on: June 04, 2005, 02:04:27 PM »
Well since your using Windows Firewall:

Go to Control Panel>Click on Securtiy Center>click on the text "Windows Firewall">click on the "exception" tab> click on "add program">  Since it's not on the list, your gonna have to browse your PC for these:
ashWebSv
aswUpdSv
ashMaiSv
avast.setup
ashServ

kohls

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Re: outlook express
« Reply #13 on: June 05, 2005, 03:49:16 PM »
the only one I can't add is avast.setup I added all the rest.

Offline Lisandro

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Re: outlook express
« Reply #14 on: June 05, 2005, 04:08:31 PM »
the only one I can't add is avast.setup I added all the rest.
avast.setup is a temporary file created while updating avast.
With 3rd party firewalls you should be able to manually start an update and answer yes to the connection.
Windows Firewall, even with the 'program asks for connection' option enabled, could allow it without asking...
But, I imagine you can update avast without problem right now, can't you?
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