smart web search

[multiweb]

Hello,
Can anyone tell me how I can get rid off "Smart Web Search"
I did scan my computer several times, with several malware scanners, but it is still in my PC, and it is very annoying
Hope that someona can help me with this problem

[bob3160]

Hello,
Can anyone tell me how I can get rid off "Smart Web Search"
I did scan my computer several times, with several malware scanners, but it is still in my PC, and it is very annoying
Hope that someona can help me with this problem

Welcome to the forum.
Have you tried the Browser Cleanup Tool in avast!

Once you run it, see if it's recognized. If it is, select it and remove it.

[multiweb]

Yes I tried it to but did not help, but thank you for the tip

[Pondus]

Yes I tried it to but did not help, but thank you for the tip

then run AdwCleaner   and click clean    http://www.bleepingcomputer.com/download/adwcleaner/

then run a quick scan With Malwarebytes....make sure it is updated, if anything is detected be sure it is marked for removal and click Remove selected
you find it here   http://forum.avast.com/index.php?topic=53253.0

if you still have problems, attach the OTL diagnostic log and a removal expert will help you remove it

[multiweb]

Hello Pondus
First I did what you told me, run http://www.bleepingcomputer.com/download/adwcleaner/ and after that i did run http://forum.avast.com/index.php?topic=53253.0, but "Smart Web Search", is still on my computer, then you told me the following:

if you still have problems, attach the OTL diagnostic log and a removal expert will help you remove it, but I don't have any idea what you are even talking about, can you please explain to me how to do that
Thank you beforehand
Jacques