Hi,
1. Open notepad and copy/paste the text present inside the code box below.
To do this highlight the contents of the box and right click on it. Paste this into the open notepad. NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating systemHKCU\...\Run: [SearchProtection] - "C:\Users\Ryan\AppData\Roaming\Search Protection\SearchProtection.EXE" /autostart
C:\Users\Ryan\AppData\Roaming\Search Protection
MountPoints2: F - F:\AutoRun.exe
MountPoints2: {1fb1dcab-600c-11e2-9284-dc0ea14af5ae} - F:\AutoRun.exe
SearchScopes: HKCU - {3C0F4B55-37E7-46B8-BF46-99EC1966EAAB} URL = http://search.conduit.com/ResultsExt.aspx?q={searchTerms}&SearchSource=4&ctid=CT3072253
SearchScopes: HKCU - {E02F7ABB-2695-4283-A1D6-609C869DF39A} URL = http://websearch.ask.com/redirect?client=ie&tb=ORJ&o=100000027&src=kw&q={searchTerms}&locale=en_UK&apn_ptnrs=^U3&apn_dtid=^OSJ000^YY^GB&apn_uid=16E11F48-471A-4AB5-837F-147D2205E386&apn_sauid=67C458EE-3365-4E69-91FE-3D07CC107681
FF HKLM-x32\...\Firefox\Extensions: [{C7AE725D-FA5C-4027-BB4C-787EF9F8248A}] - C:\Program Files (x86)\RelevantKnowledge\firefox
C:\Program Files (x86)\RelevantKnowledge
cmd: ipconfig /flushdns
2. Save notepad as
fixlist.txt to your Desktop.
NOTE: => It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.3. Run
FRST/FRST64 and press the
Fix button just once and wait.
If the tool needed a restart please make sure you let the system to restart normally and let the tool completes its run after restart.The tool will make a log on the Desktop (
Fixlog.txt). Please attach it to your reply.
Note: If the tool warned you about the outdated version please download and run the updated version.Then...Please download
zoek.zip or
zoek.rar by
smeenk (
) from
here or
here and save it to your
Desktop.
Unpack the archive...- Close any open browsers
- Temporarily disable your AntiVirus program. (If necessary)
If you are unsure how to do this please read this or this Instruction.
- Double click on zoek.exe to run the tool .
Please wait while the tool does not start...
- Copy the text present inside the code box below and paste it into the large window in the zoek tool:
emptyclsid;
shortcutfix;
emptyalltemp;
autoclean;
- Click on button.
Please wait until a logreport will open (this can be after reboot)
- Save notepad to your Desktop and attach here zoek-results.log
Note: It will also create a log in the C:\ directory named "zoek-results.log"
Then...Tell me, how are the things now?