EDIT (2/26/2014): I keep getting a lot of daily connections to my site from this topic (because of the screenshots loading below which are on my server). That must mean that there are still people from Google coming here looking for an answer to my same problem. I'm back to let you future readers know that I have never found fully-working fix for this problem, just a quick fix that doesn't address the issues. I am now using Avira (and loving it more than Avast), But if you really NEED a fix for this same problem as I had in this topic, I'll save you the trouble of reading through the whole thing:
completely uninstall Avast and then re-install using one of the links from here only: http://forum.avast.com/index.php?topic=140385.msg1023290#msg1023290
Somehow those direct download links (from Avast's own file servers) work really well, as opposed to the ones on CNet.com, which are unreliable and loaded with adware (and it's probably CNet's fault their installer made my Avast program malfunction.)
Program Version: 2014.9.0.2008
Virus Definitions Versions: N/A "Avast service is not running. Failed to update."
Type: Free Antivirus
OS: Windows 7 Ultimate x64 - SP1
Okay, so, for the past week I have been spending countless hours trying to get Avast! to work. I have done every suggestion I could find on the internet, such as going to Control Panel -> Programs and Features -> Change avast and then going to Repair. And also doing full uninstallations like
- Uninstalling Avast.
- Using avastclear.exe in Safe Mode.
- Using Avast! Cleanup Tool 1.3 (By Mark Russinovich) Edit: AKA "Rejzors Uninstall tool".
- Clearing out the registry using CCleaner
- And then of course restarting the computer after each step above just to make sure.
But then when I install Avast!, and immediately after it installs and runs, In the main program window is a giant red bar that says "You are unprotected! The avast! service is off", and clicking either "Resolve All" button or "Start" link does nothing at all. And yes I also restarted my computer again after installing.
I can't use the internal updater on the program cause it just gives me the error: "Avast service is not running. Failed to update."
In services.msc: Avast! Antivirus Properties service status is "Stopped". When I try to Start it, I get the error: "Windows could not start the avast! Antivirus service on Local Computer. Error 1053: The service did not respond to the start or control request in a timely fashion".
And all of this I have done multiple times, as I said: For the past week just spending every day doing the same thing over and over, hoping that maybe one of the times will fix it or I might notice something I overlooked, but NOPE, nothing works AT ALL.
While I am waiting for a response here, I am going to see if I can find an earlier version of Avast! like 8.0 or something and hope that it at least works.