Author Topic: False positive in software updater  (Read 3658 times)

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Jackdaw

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False positive in software updater
« on: November 20, 2013, 12:06:53 AM »
The software updater is telling me I have a Flash Player update. I've done it twice, but it's still showing update available, can anyone advise please?

Offline Simion

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Re: False positive in software updater
« Reply #1 on: November 20, 2013, 03:24:55 AM »
Hi Jackdaw,

Most PC's need two versions of Flash, one for IE and a plugin for "other browsers". Which one does Avast say you need?

Offline Pondus

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Re: False positive in software updater
« Reply #2 on: November 20, 2013, 08:18:01 AM »
The software updater is telling me I have a Flash Player update. I've done it twice, but it's still showing update available, can anyone advise please?
check your programlist (ad/remove programs) is there a old version listed there?....if so uninstall the old


Jackdaw

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Re: False positive in software updater
« Reply #3 on: November 20, 2013, 10:50:15 AM »
Thank you both.According to the updater,  the Plugin is up to date, the Active X needs updating. I have run the Flash update checker and it tells me they are both up to date. Despite this the Active X is still showing as an update. In Add/Remove programmes they are the only two showing.

Offline -midnight

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Re: False positive in software updater
« Reply #4 on: November 20, 2013, 01:12:11 PM »
If software updater is showing you have Flash Player Active X version 11.9.000.152 that's latest version.  Whenever it shows I need a program updated I don't update from software updater.......I go to the actual website and update from there.  ie........adobe.com.

Offline DavidR

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Re: False positive in software updater
« Reply #5 on: November 20, 2013, 01:31:58 PM »
If software updater is showing you have Flash Player Active X version 11.9.000.152 that's latest version.  Whenever it shows I need a program updated I don't update from software updater.......I go to the actual website and update from there.  ie........adobe.com.

If it does show that you have xx.x.xxx.xxx version number then you are still using avast 8 as avast 9 doesn't show this detail any more (which at times was confusing). The avast 9 version of the software updater has I believe ironed out some kinks in the avast 8 version of software updater.

@ Jackdaw
What avast version are you using ?
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.5.6015 (build 22.5.7263.730) UI 1.0.711/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Jackdaw

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Re: False positive in software updater
« Reply #6 on: November 20, 2013, 08:54:00 PM »
Well, all software is now up to date, thank you all very much for your help. David, I was using version 8 and have now updated to 9...very colourful! I am however confused regarding the update as I didn't know anything about it...did I miss an announcement?

Offline DavidR

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Re: False positive in software updater
« Reply #7 on: November 20, 2013, 09:34:52 PM »
The program update notifications are spread over a few weeks to balance the load on the update servers. So it isn't too unusual not to have received a notification.

One advantage of being a forum regular, you get to see beta release notifications, so you know there is a program update in the offing. Obviously when a program update is released there is a notification in the forums.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.5.6015 (build 22.5.7263.730) UI 1.0.711/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Jackdaw

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Re: False positive in software updater
« Reply #8 on: November 20, 2013, 09:39:47 PM »
Ok david, got all the info and once again thanks to you and everyone else, for your help and patience.

Offline DavidR

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Re: False positive in software updater
« Reply #9 on: November 20, 2013, 09:56:37 PM »
You're welcome.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.5.6015 (build 22.5.7263.730) UI 1.0.711/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security