I have been using Total Recall for the past 5 years without absolutely any problem and when it suddenly stopped few days ago, I was a bit irritated. I have contacted the devs and they told me there is a problem with Avast and if that I have that so-called "antivirus" installed, then that's the cause. They also told me about this thread.
After going trough all the posts, I have decided to reply because of 3 reasons:
1) All the guys who posted here replies WITHOUT HAVING ANY IDEA about what Total Recall is and how it really is the best product of it's kind of the market. You all say it's an "unwanted" software - really, who in the world would search in Android Market "call recorder" without having the intention to install such type of software?? The user is clearly aware about the fact the app is recording calls, that's why you install it!?!
- you say it's unsafe it stores call recordings - THIS IS WHAT I WANT.
- you say it's unsafe because other apps can steal the recordings (sensitive data) - really, it this reasonable thinking? Why doesn't Avast mark those apps as PUP, because those apps actually will access files they are not allowed to. Tell me this - if I install Gmail on my phone, will Avast mark Gmail as PUP because other apps can steal my emails? Really? I think @KillerMobile is right, they came here with a legit issue and all you guys only throw with rocks without even knowing what are you talking about.
2) I have been having issues with avast in the past too. I honestly don't remember why I have installed it on my phone, but if KillerMobile is right and they have tested and Total Recall is marked as PUP only because of it's name, without the app being analyzed in depth, then it means that my opinion that AVAST is a very very low quality AV software, is true. I have already uninstalled Avast and I will definitely suggest all my friends to do it.
It's not because I have something with your software, but really - reporting anything and randomly as PUP or malware or virus WITHOUT ANALYZING IT just to say "look how good Avast is, it reports a lot of problems" is definitely not a good practice for an AV software. It's normal for all AV tools to have false-positives, but not marking them as malware just because of the name. Your practices are disappointing and your software is not an antivirus, it's a joke.
3) "You can catch more flies with honey than with vinegar" - the most utterly unuseful reply here on this thread - if you would've actually care what are you talking about (especially that puppet Eddy), you would've notice the following paragraph in Killermobile's first post:
We've already attempted to resolve the matter with them over the past few weeks and have simply been ignored.
As a web developer myself, I want to say I understand the developer's impatient reaction to this issue. I had my share or problems with completely legitimate websites being marked as Phising by some AV tools.
It is very disappointing that an unprofessional AV like Avast can have such an impact on people's LEGIT BUSINESS and incomes and THEY DON'T EVEN CARE. Hey, Avast, if you're reading - if you would've have replied to KillerMobile's emails, not only you would've had the chance to create a BETTER ANTIVIRUS, but you also would've avoided this thread, which clearly shows the quality of your product.
Bottom line, Avast truly tries to do it's job, but fails big time. Not having a proper support for such kind of issues definitely explains what kind of company they are. I wish you all the good luck, though, it once again has been proven to me that Avast's place as one of the last AV programs in the world is well worth.
Cheers!
