Author Topic: Wrong license purchase  (Read 4152 times)

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rul

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Wrong license purchase
« on: June 06, 2005, 03:13:26 PM »
We have 1 server (MS SBS 2003) with Avast 4 server edition installed and 3 client computers (MS XP SP2) with the 4.6 professional edition installed. We have just purchased "what we thought" was the right license, but it seemes that it only concern the server. Did we purchase the wrong product ? And if so, how do we correct it ?

Offline Vlk

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Re: Wrong license purchase
« Reply #1 on: June 06, 2005, 03:41:58 PM »
So you purchased avast Server Edition? Or avast Small Business Server Edition?

And you'd like avast SBS Edition + 3 avast Pro's?
If at first you don't succeed, then skydiving's not for you.

rul

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Re: Wrong license purchase
« Reply #2 on: June 07, 2005, 09:47:12 AM »
I'm not sure wich license we bought. I did'nt handle the purchase, but I can forward the mails from the purchase order correspondence !?

And yes, our intention was to buy avast SBS Edition + 3 avast Pro's.

Offline Vlk

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Re: Wrong license purchase
« Reply #3 on: June 07, 2005, 12:30:36 PM »
Please write to sales@avast.com and explain what happened. They should take care of the problem.

I think that in your case, it would be beneficial to buy "avast SBS Suite Standard" for 5 users (so you'll get 2 avast Pro's extra) - for about $510.


Thanks
Vlk
If at first you don't succeed, then skydiving's not for you.

rul

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Re: Wrong license purchase
« Reply #4 on: June 07, 2005, 01:35:40 PM »
That was exactly what we intended to buy. :P