Author Topic: VPN Pop-up instead of vps update notification?  (Read 11491 times)

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Offline Staticguy

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Re: VPN Pop-up instead of vps update notification?
« Reply #15 on: November 25, 2013, 10:00:17 AM »
Same here.
DELL Inspiron 15" 7000 Gaming, Windows 10 Home 2004 (OS Build 19041.388), Trend Micro Internet Security 2020 (16.0.1391), Avast SecureLine VPN (5.6.4982), Windows Firewall, Unchecky 1.2

Offline Rohugh

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Re: VPN Pop-up instead of vps update notification?
« Reply #16 on: November 25, 2013, 01:17:10 PM »
Heh,  back to the correct VPS update notification with 131125-0.    No VPN advert.   :)

Offline abruptum

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Re: VPN Pop-up instead of vps update notification?
« Reply #17 on: November 26, 2013, 02:41:04 PM »
Here we go AGAIN.
I just received 131126-0 VPS update masked with VPN pop-up ad.
I don't mind to see ads from Avast from time to time,but I want to see (and hear) normal
VPS update notifications.
Silence from Avast team members is deafening.
 

Offline olddog

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Re: VPN Pop-up instead of vps update notification?
« Reply #18 on: November 27, 2013, 11:32:52 PM »
Here we go AGAIN.
I just received 131126-0 VPS update masked with VPN pop-up ad.
I don't mind to see ads from Avast from time to time,but I want to see (and hear) normal
VPS update notifications.
Silence from Avast team members is deafening.

Yes, it's back to getting it wrong again here with 121127-2 as well
Pity Avast don't use their "emergency update" procedure to disable all of the adverts until they can get their head around the problem.
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Offline mchain

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Re: VPN Pop-up instead of vps update notification?
« Reply #19 on: November 28, 2013, 09:34:46 AM »
Seems some still have this issue.  DavidR has said as much, but it is intermittent for him, comes and goes, works sometimes as it should, sometimes not.

I'd expect the same to happen here from time to time.  This issue really does not bother me.  What's more important is the fact that avast! works properly in protecting my system(s) from harm.  This it has done, and done it well.  No infections whatsoever; all have been blocked straightaway and no damage to my systems.  It's certainly better than the old paid Norton a/v I used to use years ago.

I started this topic to report what I saw, and nothing more, and share that fact with other users.
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Offline happy avast user

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Re: VPN Pop-up instead of vps update notification?
« Reply #20 on: November 28, 2013, 11:51:14 AM »
Hi all,

Yesterday when the VPS was updated I got the VPN popup notification nothing and no information on the virus database update NO Voice over just popup message.

Today when the VPS was updated I got a popup notification about Whats your AVAST IQ?  Take a break and test your AVAST knowledge.  Have fun learn and win free licenses and teddy bears!  Still NO SOUND or Voice Over when virus database is updated and no info about VPS update:(

According to pavels this current program update (9.0.2008) was supposed to fix this problem and issue but clearly it has not. :(:(:(
MY SYSTEM IS WINDOWS 7 HOME PREMIUM 64 Bit SP1 4.00 GB Ram (3.50 USABLE RAM)
AVAST 10.0.2200 FREE ANTIVIRUS RC3 10.0.2204
FREE CCleaner FREE MALWAREBYTES ANTIMALWARE WINDOWS FIREWALL

Offline Rohugh

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Re: VPN Pop-up instead of vps update notification?
« Reply #21 on: November 28, 2013, 01:58:45 PM »
Reading this thread I checked my update and had 131128-0 ten minutes ago,  but no pop-up - advert or otherwise.

Offline Staticguy

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Re: VPN Pop-up instead of vps update notification?
« Reply #22 on: November 28, 2013, 07:09:47 PM »
I gave a support ticket to Avast about this issue. Hope to get a reply soon!
DELL Inspiron 15" 7000 Gaming, Windows 10 Home 2004 (OS Build 19041.388), Trend Micro Internet Security 2020 (16.0.1391), Avast SecureLine VPN (5.6.4982), Windows Firewall, Unchecky 1.2

Offline mchain

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Re: VPN Pop-up instead of vps update notification?
« Reply #23 on: November 28, 2013, 10:29:05 PM »
Whilst the vpn updates are important, they are not as important to users here as they were previously in prior versions, such as 4.8, 5.0, and 6.0.  Beginning with version 7.0, streaming updates were introduced, and enhanced in version 8.0, and finally brought to their current level in 2014.9.0.

With the current level, we now have as many as +400 streaming updates per day, which are basically just-in-time updates for more complete protection against new malware, whereas with earlier versions we had to wait for the daily updates issued 1x-2x a day.

avast! has delivered on their promises here, and the result is increased protection, not less.

So, if I see an advert pop-up instead of the expected vpn notification, I don't really pay it too much mind, knowing that the above is true.  The workaround with checking About avast! will always display that an update to the vps database has just happened; erroneous notifications do not affect proper operation of avast here at all.  It's always a good idea to keep this in mind.

True that avast! is the most important program running on one's system, and expectations are such that one expects all features to work perfectly out-of-the-box.  Doesn't always happen.

This is a minor issue, IMO.  It does not affect proper operation and protection by avast!

I did see another pop-up just now other that the expected one when the vps updated to version 131128-1.  It's really not that important, and for a bit there, it was back to the expected operation.  Seems it comes and goes, but that's OK.   ;)

Windows 10 Home 64-bit 20H2 Avast Premier Security version 21.3.2459 (build 21.3.6164.652) UI version 1.0.612.

Offline leftisthominid

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Re: VPN Pop-up instead of vps update notification?
« Reply #24 on: December 16, 2013, 07:17:19 AM »
is it me or is the pop-up/audio not coming problem restarting?

Offline olddog

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Re: VPN Pop-up instead of vps update notification?
« Reply #25 on: December 16, 2013, 07:42:24 AM »
is it me or is the pop-up/audio not coming problem restarting?

I hadn't noticed the issue was ever fixed, in fact I'm beginning to doubt Avast really care about it, as long as their advertisements appear. When a notification to do with a core issue doesn't work reliably because it uses some of the same routines as non core advertising, and the developers can't see why that's happening, it's time to separate the two functions entirely, even though that might mean some code duplication.
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Offline davidjtsteele

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Re: VPN Pop-up instead of vps update notification?
« Reply #26 on: December 16, 2013, 06:19:59 PM »
I think that the two will perhaps especially relating to auto update notification and only activate this issue, eg, different Pop-up.

I have been increasingly this for many years, the problem for many of us is a problem from time to time. If you say there is a short period of time I think the virus has only been squashed to return.

Offline Para-Noid

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Re: VPN Pop-up instead of vps update notification?
« Reply #27 on: December 16, 2013, 06:37:59 PM »
is it me or is the pop-up/audio not coming problem restarting?

Again, it's a known issue. IMHO a very minor one.
I get continuous streaming updates so I'm covered.
Since v2014 is on a different update cycle than previous versions
it does not make sense to check the vps update history.
And I seldom check to see if my vps is current. CSU has my back.

The audio issue is also know.
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