Author Topic: Avast kills internet again  (Read 4067 times)

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Erroneus

  • Guest
Avast kills internet again
« on: November 28, 2013, 07:37:11 AM »
This happens from time to time and is highly annoying.

Just booted my machine, couldn't access any websites, didn't matter if I used Chrome, Firefox or Internet Explorer. Couldn't even access my routers webpage.

Killed web shield, nothing.
Killed all shields, nothing.
Avast UI became unresponsive...
Killed both avast services and finally I got my Internet back.

Using Internet Security with Avast firewall.

Versio 2014.9.0.2008 - Windows 7 Enterprise 64bit
Def: 131127-2

Logs: Boot at 07:15 - Starting disabling shields and services: 07:21

Eventlog:
Code: [Select]
28-11-2013 07:15:39 Maj 6 Min 1 GetVersionEx 6.1 Stored 6.1
28-11-2013 07:15:39 WriteAVASFirewallStatus preVista 0 IsWin8 0 Expired 0 Firewall 1
28-11-2013 07:16:16 The virus definitions have been automatically updated to version 131127-2.
28-11-2013 07:16:20 Maj 6 Min 1 GetVersionEx 6.1 Stored 6.1
28-11-2013 07:16:20 WriteAVASFirewallStatus preVista 0 IsWin8 0 Expired 0 Firewall 1
28-11-2013 07:16:20 Antivirus state 0 updatedSign 1
28-11-2013 07:16:20 UpdateStatus AV failed 8000000a
28-11-2013 07:16:20 Antispyware state 0 updatedSign 1
28-11-2013 07:16:20 Firewall enabled 1
28-11-2013 07:16:20 UpdateStatus firewall failed 8000000a
28-11-2013 07:16:20 RegisterAVASFirewall preVista 0 pszProductName avast! Internet Security pszProductExe C:\Program Files\AVAST Software\Avast\VisthAux.exe firewall 1
28-11-2013 07:16:20 Register Av failed AV failed 8000000a
28-11-2013 07:17:42 Antivirus state 0 updatedSign 1
28-11-2013 07:17:42 Antispyware state 0 updatedSign 1
28-11-2013 07:17:42 Firewall enabled 1
28-11-2013 07:20:59 AAVM - initialization error: Unhandled exception in AavmProviderStop [Inner], WebShield.
28-11-2013 07:21:52 Maj 6 Min 1 GetVersionEx 6.1 Stored 5.0
28-11-2013 07:21:52 RegisterAVASFirewall preVista 0 pszProductName avast! Internet Security pszProductExe C:\Program Files\AVAST Software\Avast\VisthAux.exe firewall 1
28-11-2013 07:21:52 WriteAVASFirewallStatus preVista 0 IsWin8 0 Expired 0 Firewall 1
28-11-2013 07:21:52 Antivirus state 2 updatedSign 1
28-11-2013 07:21:52 Antispyware state 2 updatedSign 1
28-11-2013 07:21:52 Firewall enabled 0
28-11-2013 07:21:52 Maj 6 Min 1 GetVersionEx 6.1 Stored 6.1
28-11-2013 07:21:52 WriteAVASFirewallStatus preVista 0 IsWin8 0 Expired 0 Firewall 1
28-11-2013 07:21:52 Antivirus state 2 updatedSign 1
28-11-2013 07:21:52 Antispyware state 2 updatedSign 1
28-11-2013 07:21:52 Firewall enabled 0


Erroneus

  • Guest
Re: Avast kills internet again
« Reply #1 on: November 28, 2013, 07:57:00 AM »
Rebooted and problem doesn't appear again.

My guess is that Avast updates to a new virus def, applies it and then have problems loading the new rules.

kevbeck

  • Guest
Re: Avast kills internet again
« Reply #2 on: November 28, 2013, 09:29:11 AM »
ive been having a very similar issue for a looong time now. If you find a fix please let me know :/

propheticus

  • Guest
Re: Avast kills internet again
« Reply #3 on: November 28, 2013, 10:07:11 PM »
Try removing the firewall. Fixed a lot of issues for me. It seems a lot of the problems on the forums are posted by AV IS users, not AV free. I also see a lot of people who upgraded from AV free -> AV IS that suddenly have problems. The main difference between this two? The firewall.

Erroneus

  • Guest
Re: Avast kills internet again
« Reply #4 on: November 29, 2013, 08:47:41 PM »
Yeah sadly that is the best solution right now, as the firewall is very buggy and has been since v2014. Tobad Avast doesn't want to admit it and a solution doesn't seem to be anywhere near.