Author Topic: Bought antivirus pro 1yr ago p.c crashed and unable to get pro back  (Read 1203 times)

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Offline music4bev

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Hi

I am hoping to get some help tried the web page and FAQ but I cannot seem to be able to retrieve my old license , my P.C crashed and I lost everything, panicked took it to a computer repair shop , they put windows 7 on , but i lost all my old stuff on p.c including avast

Avast say they dont recognise my e.mail but it is the one I used previously as I would get updates via that e.mail addy, but i really want to reactivate my avast that I previously had on.

I have asked for a new license to be resent but if they dont recognise e.mail I am stuck

Help would be appreciated