Author Topic: Can i find my avast license file once it is installed?  (Read 7453 times)

0 Members and 1 Guest are viewing this topic.

Avast user 007

  • Guest
Can i find my avast license file once it is installed?
« on: November 29, 2013, 01:15:29 PM »
I have purchased avast internet security which worked perfectly before i update the program to the latest one. Now it freezes in the system tray and doesn't open or scan for viruses which leaves me unprotected. I read somewhere that I should uninstall it and re-install it but before i do that i need to get my license file and I don't know which Email address i used when i purchased it.
Thanks

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37524
  • Not a avast user
Re: Can i find my avast license file once it is installed?
« Reply #1 on: November 29, 2013, 01:18:09 PM »
tried avast repair and reboot?

controlpanel > ad/remove programs > avast > uninstall/change > repair option ....wait aminute and reboot


if you saved the mail you got from avast ....you find the licens there   ;)

if not get avast to resend it...



Avast user 007

  • Guest
Re: Can i find my avast license file once it is installed?
« Reply #2 on: November 29, 2013, 02:30:15 PM »
Thanks for the reply  :)

I forgot which email my Avast IS is registered to so I can't do the uninstall because i will lose my internet security and will have to use the free one  :'(

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37524
  • Not a avast user
Re: Can i find my avast license file once it is installed?
« Reply #3 on: November 29, 2013, 02:35:25 PM »
did you try repair?

did you not save your avast mail with license?

aske to resend.   http://www.avast.com/en-eu/resend-license-paid.php
if you dont remember what mail....try them all.   ;)


Avast user 007

  • Guest
Re: Can i find my avast license file once it is installed?
« Reply #4 on: November 29, 2013, 02:40:48 PM »
If i do the repair will I still need the license or will it still be activated?

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37524
  • Not a avast user
Re: Can i find my avast license file once it is installed?
« Reply #5 on: November 29, 2013, 02:50:03 PM »
If i do the repair will I still need the license or will it still be activated?
repair need no license.....


Avast user 007

  • Guest
Re: Can i find my avast license file once it is installed?
« Reply #6 on: November 29, 2013, 04:00:46 PM »
Thanks Alot ;)
And whats Avastsvc, it tends to use a lot of data?

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37524
  • Not a avast user
Re: Can i find my avast license file once it is installed?
« Reply #7 on: November 29, 2013, 05:51:00 PM »
Thanks Alot ;)
And whats Avastsvc, it tends to use a lot of data?
try this   ;)   http://lmgtfy.com/?q=what+is+Avastsvc.exe