Author Topic: Avast! 2014 Free Web Shield blocks internet access  (Read 8736 times)

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werd1002

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Avast! 2014 Free Web Shield blocks internet access
« on: December 07, 2013, 09:54:34 PM »
I just installed Avast! 2014 Free (2014.9.0.2008), and the Web Shield is blocking most internet access on my computer.  I have disabled/enabled all the settings under Web Shield, and none of them appear to be causing the problem, only the shield itself.  Is there anything that I can do, or should I just wait for the an update to fix this?

I am running Windows 7 SP1 32 bit, and I have had Avast! installed for awhile. This problem is new to Avast! 2014.

Any help would be appreciated.

Offline Para-Noid

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Re: Avast! 2014 Free Web Shield blocks internet access
« Reply #1 on: December 07, 2013, 09:56:59 PM »
Try disabling the "avast online security" plug-in in each of your browsers. 
This should be fixed in the next refresh.  :)
Dell Inspiron, Win10x64--HP Envy Win10x64--Both systems Avast Free v17.9.2322, Comodo Firewall v8.2 w/D+, MalwareBytes v3.0, OpenDNS, Super Anti-Spyware, Spyware Blaster, MCShield, Unchecky, Vivaldi Browser and, various browser security tools.

"Look before you leap!" Use online scanners before you click on any link.

werd1002

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Re: Avast! 2014 Free Web Shield blocks internet access
« Reply #2 on: December 07, 2013, 09:59:45 PM »
I uninstalled the plugin awhile ago.

Offline Eddy

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Re: Avast! 2014 Free Web Shield blocks internet access
« Reply #3 on: December 07, 2013, 10:16:09 PM »
A lot of things are already solved in the RC 2009 version.
I suggest you use avastclear to remove the current installation and do a fresh install of that.

ram1220

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Re: Avast! 2014 Free Web Shield blocks internet access
« Reply #4 on: December 07, 2013, 10:16:27 PM »
Uninstall 2014 and go back to version 8. Version 8 works without having to disable your AV.

werd1002

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Re: Avast! 2014 Free Web Shield blocks internet access
« Reply #5 on: December 07, 2013, 10:42:51 PM »
Updating to RC 2009 fixed it, thanks!

phbair

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Re: Avast! 2014 Free Web Shield blocks internet access
« Reply #6 on: April 03, 2014, 05:15:57 PM »
I am running version 2014.9.0.2016, and experiencing this problem with this most recent install. Not sure why I should be going backwards, but how/where would I even find the earlier version?

Offline Para-Noid

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Re: Avast! 2014 Free Web Shield blocks internet access
« Reply #7 on: April 03, 2014, 05:44:09 PM »
Other than this thread being three months old, have you tried a repair?
Control Panel>Uninstall a Program>double  click "avast">click "repair">reboot.
Dell Inspiron, Win10x64--HP Envy Win10x64--Both systems Avast Free v17.9.2322, Comodo Firewall v8.2 w/D+, MalwareBytes v3.0, OpenDNS, Super Anti-Spyware, Spyware Blaster, MCShield, Unchecky, Vivaldi Browser and, various browser security tools.

"Look before you leap!" Use online scanners before you click on any link.

Online DavidR

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Re: Avast! 2014 Free Web Shield blocks internet access
« Reply #8 on: April 03, 2014, 05:49:19 PM »
I am running version 2014.9.0.2016, and experiencing this problem with this most recent install. Not sure why I should be going backwards, but how/where would I even find the earlier version?

I have answered your other post, http://forum.avast.com/index.php?topic=147778.msg1078531#msg1078531.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security