Avast after KAV

[AcaizKg]

Hi,

I have Just installed Avast home 4.6. I have uninstalled KAV 5 Personal before installing it.

However, on szstem boot, I get an Avast pop/up sazing that KAV is still running and therefore Avast on access scanner, p2p and other shields can-t run...

I don't se anz KAV related processes in task manager. It's WinXP Pro, Which Avast related processes should I see In Task manager, just in case that Avast is running normally?

Any suggestions?

TIA

[DavidR]

There is likely to be some remnants in the registry that avast sees and rather than have two resident scanners avast doesn't install some of its components to avoid a conflict that may lock up your system.

This has been covered in the forums so a search for 'KAV uninstall' without the quotes (or similar) should yield some information.

Do you have any other KAV programs such as their anti-hijack program (or similar name, I can't remember), this has also produced the same issue.

[YLAP]

Do you have any other KAV programs such as their anti-hijack program (or similar name, I can't remember), this has also produced the same issue.

DavidR wanted to say Kaspersky Anti-Hacker. 

[DavidR]

That's the one

[AcaizKg]

Thanks David and Ylap

It was the "klif.sys" file in C:\WINDOWS\system32\drivers that needed to be deleted.
I found a reference to it to this issue in another similar topic on this forum.

Thanks again, I like Avast so far... for the last three hours or so

[YLAP]

You're welcome! 

WELCOME TO THE FORUM!
And feel free to ask for help here if needed. 

[DavidR]

Happy to help, welcome to the forums, one of the best things about an AV is support, if you don't get it when you experience a problem the software is worthless.