Author Topic: Avast Contact Information?  (Read 3422 times)

0 Members and 1 Guest are viewing this topic.

WhitakerRA

  • Guest
Avast Contact Information?
« on: June 17, 2005, 05:57:05 PM »
Hello, all...

In the last three days I have sent three messages to five different addresses from the 'How to contact ALWIL Software' page.  On Tuesday I sent a message requesting some licensing information to 'sales@avast.com', then on Wednesday forwarded that message to 'info@avast.com' and 'support@asw.cz', and finally on Thursday (yesterday) forwarded THAT message on to 'Vlasta Chmelickova' and 'Zuzana Kopecka' (at the suggested domain) hoping to get some kind of response from SOMEONE.

So far I have not received ANY sort of response, and have checked our mail server logs to make sure that it hadn't gotten drop, etc., but this was not the case.  After signing up on the forum just now, however, I did receive a welcome email within a couple of minutes.

Are the addresses listed on 'How to contact ALWIL Software' correct?  Is anyone checking those accounts?

Thank you for your time.....

Bob

Offline Vlk

  • Avast CEO
  • Serious Graphoman
  • *
  • Posts: 11658
  • Please don't send me IM's. Email only. Thx.
    • ALWIL Software
Re: Avast Contact Information?
« Reply #1 on: June 18, 2005, 12:01:45 AM »
Dear Bob,

thank you very much for your message. I'd like to apologize for the delay. The reason is that your questions were quite tricky and some of the staff members were more or less passing your enquiry to each other... :-\

Let me personally take care of your email - I'll answer it shortly. :)


Thank you.
If at first you don't succeed, then skydiving's not for you.