Author Topic: How do I turn off big pop up?  (Read 3695 times)

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LGM

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How do I turn off big pop up?
« on: December 12, 2013, 02:32:20 PM »
Hello,

Every time I download a file from the web, the BIG avast main window pops up.  How can I disable that?

I only need a pop up when Avast is warning about a virus or dangerous web page. NOT for normal or safe activities. Also, this is the whole window popping up, not some small warning.

I tried to tweak something in Settings>Appearance but it made no difference.

TIA.

Offline Pondus

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Re: How do I turn off big pop up?
« Reply #1 on: December 12, 2013, 02:34:24 PM »
can you attach a screenshot?


LGM

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Re: How do I turn off big pop up?
« Reply #2 on: December 12, 2013, 06:11:23 PM »
Hi pondus, it's the main Avast window that pops up. Every time I just download a file.

For example, I just downloaded this file from Microsoft today:

http://www.microsoft.com/en-us/download/details.aspx?id=8483

And the attached is what showed up right away.  It happens on every download and it's very annoying. So how to stop this window from appearing every single time?

Offline Pondus

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Re: How do I turn off big pop up?
« Reply #3 on: December 12, 2013, 07:56:38 PM »
strange    ???

try avast repair

controlpanel > ad/remove programs > avast > uninstall/change > repair option ..... wait a minute and reboot

any change?



Offline DavidR

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Re: How do I turn off big pop up?
« Reply #4 on: December 12, 2013, 09:07:56 PM »
Every time I download a file from the web, the BIG avast main window pops up.  How can I disable that?

I only need a pop up when Avast is warning about a virus or dangerous web page. NOT for normal or safe activities. Also, this is the whole window popping up, not some small warning.
<snip>

Seeing your attached image on your 2nd post, it looks like you have the incorrect command in the downloader you are using, you are (I believe) referencing the avastUI.exe. it should be C:\Program Files\AVAST Software\Avast\ashQuick.exe
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

olddog

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Re: How do I turn off big pop up?
« Reply #5 on: December 12, 2013, 11:31:34 PM »
Strange, some one else has complained of what looks like the same problem.

http://forum.avast.com/index.php?topic=140437.msg1024211#msg1024211

Offline DavidR

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Re: How do I turn off big pop up?
« Reply #6 on: December 13, 2013, 01:40:04 AM »
Strange, some one else has complained of what looks like the same problem.

http://forum.avast.com/index.php?topic=140437.msg1024211#msg1024211

I don't know if it is the same as he never mentioned this was on downloads, but he didn't really confirm what he was doing at the time.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

LGM

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Re: How do I turn off big pop up?
« Reply #7 on: December 13, 2013, 01:20:24 PM »

Seeing your attached image on your 2nd post, it looks like you have the incorrect command in the downloader you are using, you are (I believe) referencing the avastUI.exe. it should be C:\Program Files\AVAST Software\Avast\ashQuick.exe

That was the problem! I changed it to point to ashQuick.exe and now the problem is fixed.  Please note that I have not changed the settings in my download manager (Internet Download Manager) for a few years. It has had avastUI.exe in its settings for the longest time. It was only recently that the big window kept popping up. So something changed in the recent versions of Avast to make it do that.

The big window had been popping up for at least a month now, maybe more. But I thought it was just a temporary thing and hadn't associated it with downloads until just a few days ago.  So this may have been the same problem with the other user who had similar behavior but he didn't realize it was because of downloads.

Thanks to Dave and everyone else who suggested solutions.


Offline DavidR

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Re: How do I turn off big pop up?
« Reply #8 on: December 13, 2013, 02:32:38 PM »
You're welcome.

I don't know why this has suddenly become an issue as the ashQuick.exe has been the file for scanning downloads for some considerable time, many years.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security