Author Topic: Applying a new license  (Read 1979 times)

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Offline MadZymurgist

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Applying a new license
« on: December 17, 2013, 03:45:46 PM »
My district has received it's license for 2014 and we have applied it through the maintenance console, rebooted the server and the clients. When I look at the individual clients, each still shows "Subscription:11 days remaining." I have manually applied the license to my machine and the results are the same. My question is: does the old license need to run it's full course before the new one starts or am I missing a step somewhere?

Offline Max Marak

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Re: Applying a new license
« Reply #1 on: December 19, 2013, 02:29:02 PM »
Hello,


This is the result of having two separate licenses in a single file.
I've PM'ed you instructions to get your license updated.

Offline MadZymurgist

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Re: Applying a new license
« Reply #2 on: December 19, 2013, 03:15:06 PM »
Thank you. My supervisor received a different named license at the same time. I applied the license sent to me and my machine now shows 374 days left on the license. I have put the tech director's license somewhere "safe" (flash drive in my desk  :)) so it will not be accidentally applied.