Author Topic: I need HELP!!  (Read 2269 times)

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awwall

  • Guest
I need HELP!!
« on: January 02, 2014, 04:36:23 AM »
First let me say, I am a long time user of AOS.  I just recently renewed my license for 5 pc's for 2 years.  After this latest update, I am about ready to chunk it all!!!  I searched for this particular problem, but did not see anything recent.

1.  When downloading Avast stops the download after partially downloading a file.  The amount downloaded is random before it stops it.  Turn off the shields and my files download fine.  And yes they are clean..
2.  Same problems as others with partial loads on Web Pages
3.  Web page images don't load...once again random
4.  On 2 occasions now, Avast has stopped my email.  Even turn off shields did not help...would send, but not receive.  Almost like port blocking.  Reboot required

I could go on and on, but I think you get the picture.  Avast needs to fix these things ASAP.  Everything was fine until the most recent update.  This is occurring on multiple machines.  All machines, desktop and laptop are running Windows 7 64 bit.

Does anyone have any input on the downloading problems?

jwoods301

  • Guest
Re: I need HELP!!
« Reply #1 on: January 02, 2014, 04:41:53 AM »
If you are using the AOS browser plug-in, disable it, and try the download.

There have been several reported issues with AOS recently.

awwall

  • Guest
Re: I need HELP!!
« Reply #2 on: January 02, 2014, 05:01:30 AM »
I typed in the wrong acronym, should have been AIS, Avast Internet Security.  I have AOS disabled.  First thing I tried.  Still have problem.

Thanks for reply....

jwoods301

  • Guest
Re: I need HELP!!
« Reply #3 on: January 02, 2014, 05:07:26 AM »
I typed in the wrong acronym, should have been AIS, Avast Internet Security.  I have AOS disabled.  First thing I tried.  Still have problem.

Thanks for reply....

Any information in the Windows Event logs that might be related? Avast logs?

Offline DavidR

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Re: I need HELP!!
« Reply #4 on: January 02, 2014, 02:02:48 PM »
@  awwall
Check out this topic (and see if it matches your experience) as it is related to download problems and a possible fix.

http://forum.avast.com/index.php?topic=143211.0
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.4.6112 (build 24.4.9067.762) UI 1.0.803/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security