Author Topic: Missing Icons  (Read 2417 times)

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Offline TwoRails

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Missing Icons
« on: August 27, 2017, 04:40:22 PM »
I’m running Win 7 64 Pro, and my ‘Better Half’ runs Win 7 64 Home.  Both machines run the latest version of Firefox and Avast Free.

I recently notice that I no longer have the little Check Marks next to the Web sites when I do a Google search; her screen does.

Also I just noticed she has a little Avast icon in the upper right corner in Firefox, next to the Menu icon.  I’ve never had this icon.

So, I can’t figure out how to get my Checkmarks back, and how to get the icon.

Any ideas?

Offline Asyn

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Re: Missing Icons
« Reply #1 on: August 27, 2017, 05:34:47 PM »
Guess you're talking about AOS..?

- Which Avast..? (Free/Pro/IS/Premier)
- Which version..?
- Other security related software installed..?
Win 8.1 [x64] - Avast PremSec 21.9.6605.IBC [UI.666] - EEK - Firefox ESR 78.14 [NS/uBO/PB] - TB 91.1.1
Avast-Tools: Secure Browser 93.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.85
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline JC20032017

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Re: Missing Icons
« Reply #2 on: August 27, 2017, 07:08:56 PM »
It looks like AOS, AOS is on mine, and the icons are showing on the website links.

Update: Just checked on a browser w/o AOS, there is no AOS icon, and no icons near the website links.

- JC20032017
 8) 8) 8)
« Last Edit: August 27, 2017, 07:11:05 PM by JC20032017 »
-JC20032017
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Offline bob3160

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Re: Missing Icons
« Reply #3 on: August 27, 2017, 08:15:07 PM »
It looks like AOS, AOS is on mine, and the icons are showing on the website links.

Update: Just checked on a browser w/o AOS, there is no AOS icon, and no icons near the website links.

- JC20032017
 8) 8) 8)
Without AOS installed, you aren't going to see the icon:



@ Two Rails,
Try the following:

Repair Avast:
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204


If Repair doesn't fix the problem, try the following:
Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A
« Last Edit: August 27, 2017, 08:17:48 PM by bob3160 »
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, AvastOmni 21.6, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline TwoRails

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Re: Missing Icons
« Reply #4 on: August 28, 2017, 10:27:53 PM »
Guess you're talking about AOS..?

- Which Avast..? (Free/Pro/IS/Premier)
- Which version..?
- Other security related software installed..?
Hi All,

Well, that's embarrassing to not mention 'which Avast'... Sorry.

Both computers are running Avast Free with all updates (and I checked).

Version 17.5.3585.203

No other programs running.

Please note that I use to always have the Check Marks, they simply went away a week or two ago.
.

Offline TwoRails

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Re: Missing Icons
« Reply #5 on: August 28, 2017, 10:59:02 PM »
It looks like AOS, AOS is on mine, and the icons are showing on the website links.

Update: Just checked on a browser w/o AOS, there is no AOS icon, and no icons near the website links.

- JC20032017
 8) 8) 8)
It looks like AOS, AOS is on mine, and the icons are showing on the website links.

Update: Just checked on a browser w/o AOS, there is no AOS icon, and no icons near the website links.

- JC20032017
 8) 8) 8)
Without AOS installed, you aren't going to see the icon:



@ Two Rails,
Try the following:

Repair Avast:
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204


If Repair doesn't fix the problem, try the following:
Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A

I had to Google what "AOS" stands for, and no, I've never installed it but up until recently I've had the Check Marks.

I did a Repair and no change.

I'm not really ready to do a fresh install yet as 1) check marks are not that big a deal, though I would prefer to have them, and 2) I've had bad luck in the past un/reinstalling various programs and the resulting hassles that came up.  So that's the last resort.

Is there anyway it could it be a simple Settings setting?
.

Offline bob3160

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Re: Missing Icons
« Reply #6 on: August 28, 2017, 11:24:24 PM »
Look in the Avast Settings under Components and scroll down:

If this is installed, then AOS should be part of your browsers protection.





Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, AvastOmni 21.6, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline TwoRails

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Re: Missing Icons
« Reply #7 on: August 29, 2017, 12:03:40 AM »
Look in the Avast Settings under Components and scroll down:

If this is installed, then AOS should be part of your browsers protection.



Interesting.  My Avast looks just like your first screenshot with the only option to Uninstall the component. 

But I didn't find anything that looks like your second screenshot.  So I looked at Extensions and Plug-ins/Add-ons in my browser: up to date Firefox.  Nothing found relating to Avast.

So I fired up IE, which I never use except in cases like this.  No Check Marks, but IE does have the little AOS icon in the upper right hand corner.  And AOS is listed in IE's Add-on section.

Thinking out loud: is AOS a JAVA app?  Firefox won't run JAVA apps but IE will... That doesn't make sense as my wife computer has the little icon in the upper right.  I'm clueless.
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Offline bob3160

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Re: Missing Icons
« Reply #8 on: August 29, 2017, 05:10:21 AM »
What version of Firefox are you running ???
Here's my information





Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, AvastOmni 21.6, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline TwoRails

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Re: Missing Icons
« Reply #9 on: August 29, 2017, 05:26:48 PM »
What version of Firefox are you running ???
Here's my information




The same as yours, but the 64 bit version.  Also my wife's computer has the 64 bit latest version of Firefox; I keep both computers updated very regularly (I have her Firefox set to auto-update, and mine to warn me first).

This morning she still has the checkmarks and the AOS icon in the upper right; I still don't :(

PS: How do you get your attachment to be 'inline'?  Mine came up only as a clickable attachment?  I don't see a choice under Attachments.
.
« Last Edit: August 29, 2017, 05:31:23 PM by TwoRails »

Offline bob3160

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Re: Missing Icons
« Reply #10 on: August 29, 2017, 05:43:53 PM »
My 'pictures' aren't an attachment. :)
Do a right click on any of the images and select 'copy image address' and you'll see where the image is stored.
I use the Pro version of Screencast-O-Matic (https://screencast-o-matic.com/)
which includes a screen capture and share program that makes doing this very easy.
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, AvastOmni 21.6, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline TwoRails

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Re: Missing Icons
« Reply #11 on: September 07, 2017, 03:12:08 AM »
My 'pictures' aren't an attachment. :)
Do a right click on any of the images and select 'copy image address' and you'll see where the image is stored.
I use the Pro version of Screencast-O-Matic (https://screencast-o-matic.com/)
which includes a screen capture and share program that makes doing this very easy.
Sorry, somehow I missed the email notification...  :(

I don't have the 'copy image address' option on mine, though I do know where they are.  I'm running Win 7 Pro 64; perhaps you're running Win 10?  Or an Apple PC?

I have a similar program, SnagIt (https://www.techsmith.com/screen-capture.html) that I like.  I did check out your link; looks like a good program, too.

Thanks :)


Offline bob3160

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Re: Missing Icons
« Reply #12 on: September 07, 2017, 02:48:41 PM »
My 'pictures' aren't an attachment. :)
Do a right click on any of the images and select 'copy image address' and you'll see where the image is stored.
I use the Pro version of Screencast-O-Matic (https://screencast-o-matic.com/)
which includes a screen capture and share program that makes doing this very easy.
Sorry, somehow I missed the email notification...  :(

I don't have the 'copy image address' option on mine, though I do know where they are.  I'm running Win 7 Pro 64; perhaps you're running Win 10?  Or an Apple PC?

I have a similar program, SnagIt (https://www.techsmith.com/screen-capture.html) that I like.  I did check out your link; looks like a good program, too.

Thanks :)
It doesn't matter what OS you're using. The difference is in the pro or free version of the program I mentioned.
In SnagIt you can use the following to embed your image:
Go to the link SnagIt provides for your screen capture:
https://www.screencast.com/t/UPyFh0cl

Right click on the image itself and select copy image address
next enter the following:


Once that's done and you hit the Post button, this is what you'll see.

(You have to agree that using the paid version of Screencast-O-Matic makes this a lot simpler.) :)




Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, AvastOmni 21.6, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq