Author Topic: Avast! Software Updater Fails  (Read 3280 times)

0 Members and 1 Guest are viewing this topic.

Offline KatW

  • Newbie
  • *
  • Posts: 4
Avast! Software Updater Fails
« on: December 23, 2015, 09:57:04 AM »
I always respond to the popup Avast does telling me software needs to be updated. So last week, I did for Adobe Air & Flash Player Plug In (and one other I can't recall). Both Adobe Air & Flash Player failed after I clicked the Update button while the 3rd update was successful. It said to try again on the failures so I did several more times that evening without success. I just decided to run the Software Scan tonight while taking a break from the to-do list to see how if it was fixed. Same 2 updates show up and both fail again.

I have no idea how to update these program on my own. I tried going to Adobe and found help pages talking about me going into dll and other (I'm assuming registry) files. I'm simply not comfortable doing that. So I began searching for more help with Avast.

The Avast help files say to do a Settings → Tools → Software Updater → Customize > Database Reset (the software updater database) but when I tried that I got a scary message telling me it would make changes that were final, was I sure I want to do it? Well, I backed out of that because now I'm worried about doing that since I'm not sure exactly what resetting the database will do. Must be serious or there wouldn't be such a dire warning message.

Can anyone help me? I am using the Free version and of course, given the holidays, it's likely I won't be on here much until the 26th or 27th. Can't believe all the stuff that crops up during this busy time.... amazing Murphy's law.

Thanks for reading.

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31302
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: Avast! Software Updater Fails
« Reply #1 on: December 23, 2015, 02:33:15 PM »
Reset the database and see if it makes a difference.

On a side note :
The latest Adobe air and flash are not working on non SSE2 systems.

Offline KatW

  • Newbie
  • *
  • Posts: 4
Re: Avast! Software Updater Fails
« Reply #2 on: December 23, 2015, 09:00:48 PM »
Hi Eddy,

Thank you so much for the feedback, really appreciated.

So resetting the db is not to be feared?

As for the Non-SSE systems, what does that mean? Might I have one of these and not realize it? Should I even worry about this or attempt to do the db reset if I have Non-SSE since apparently the 2 updates are simply not compatibles? One would think the companies will figure out how to make those newest versions work for Non-SSE systems, so just wait it out?

Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 46282
  • 61 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: Avast! Software Updater Fails
« Reply #3 on: December 24, 2015, 04:13:02 PM »
Hi Eddy,

Thank you so much for the feedback, really appreciated.

So resetting the db is not to be feared?

As for the Non-SSE systems, what does that mean? Might I have one of these and not realize it? Should I even worry about this or attempt to do the db reset if I have Non-SSE since apparently the 2 updates are simply not compatibles? One would think the companies will figure out how to make those newest versions work for Non-SSE systems, so just wait it out?
Does this make things clearer for you ??? :
http://cromwell-intl.com/linux/flash-on-non-sse2-cpu.html
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, AvastOmni 21.6, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq