« previous next »
Pages: [1]   Go Down

Author Topic: Mozy stopped working a few days ago...  (Read 1649 times)

0 Members and 1 Guest are viewing this topic.

Offline DCLawyer68

  • Newbie
  • *
  • Posts: 5
Mozy stopped working a few days ago...
« on: December 29, 2013, 03:29:00 AM »
A couple of days ago, Mozy stopped backing up my computer giving my an "error o" message...

Likely culprits:

Windows 8.1

Avast

(a) has anyone else had trouble recently with Mozy using Avast?
(b) how do I create an exception for Mozy?  I can't seem to find the button on the new layout.

Thanks!

Logged

ank91

  • Guest
Re: Mozy stopped working a few days ago...
« Reply #1 on: December 29, 2013, 11:51:45 AM »
here it is.
settings>>anti virus>> scroll down to EXCLUSION
Logged

Offline DCLawyer68

  • Newbie
  • *
  • Posts: 5
Re: Mozy stopped working a few days ago...
« Reply #2 on: December 31, 2013, 11:40:15 PM »
Many thanks - problem was on Mozy's end and I was able to correct.
Logged
Pages: [1]   Go Up
« previous next »