Hi,
Uh ... this can be very bad. Do you have access to all your personal files like pictures, music or documents? If so, do a backup immediately on some non-system drive/space!
If you have active CryptoLocker this may be verry bad for your system and for your personal files.
We're still low with the utility that can do the decryption of files.
Please download Farbar Recovery Scan Tool (
) by Farbar and save it to your desktop.
Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.
- Double-click to run it. When the tool opens click Yes to disclaimer.
- Under Optional Scan ensure "Driver MD5" are ticked.
- Press Scan button.
- It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
- The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
I've downloaded the 64-bit version.....attached are the logs.
All my personal (eg, doc, xls, jpg, pdf, pst) launch/run fine.
I also can run Outlook no problem.
I've done another reboot and run both Avast FULL & MBAM Full and nothing shows.
I also went into the registry and looked for the cryptolock keywords.....not there.
I'm not sure just because this Trojan has the word "crypt" in it that this is Cryptolock but I'm by far no expert.
My files are backup up....offline.