Author Topic: My Avast WebSite and Avast 9.0.2011  (Read 2557 times)

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Offline Tonanet

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My Avast WebSite and Avast 9.0.2011
« on: December 24, 2013, 02:24:21 PM »
Hello,

I found a bug with My Avast WebSite and Avast 9.0.2011.

If Avast 9.0.2011 is installed without the email shield (or it upgrades a previous installation that didnt had the email shield installed), My Avast website will report the device with "Real Time Shields" Off.

Even when the other shields that are currently installed are running...

Thanks for your time!

Offline Para-Noid

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Re: My Avast WebSite and Avast 9.0.2011
« Reply #1 on: December 24, 2013, 03:56:41 PM »
How many devices does your account show?  ???
Are there multiple entries for the same device?  ???

If there are multiple entries for the same device, delete the duplicates.  :)
Dell Inspiron, Win10x64--HP Envy Win10x64--Both systems Avast Free v17.9.2322, Comodo Firewall v8.2 w/D+, MalwareBytes v3.0, OpenDNS, Super Anti-Spyware, Spyware Blaster, MCShield, Unchecky, Vivaldi Browser and, various browser security tools.

"Look before you leap!" Use online scanners before you click on any link.

Offline Tonanet

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Re: My Avast WebSite and Avast 9.0.2011
« Reply #2 on: December 24, 2013, 05:20:21 PM »
Hello!

Thanks for your reply!

I have 25 devices. None of them are related to the same device. Just one entry per device.

Thanks!

Offline Para-Noid

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Re: My Avast WebSite and Avast 9.0.2011
« Reply #3 on: December 24, 2013, 08:25:33 PM »
With twenty five devices, are you in a business setting?

Dell Inspiron, Win10x64--HP Envy Win10x64--Both systems Avast Free v17.9.2322, Comodo Firewall v8.2 w/D+, MalwareBytes v3.0, OpenDNS, Super Anti-Spyware, Spyware Blaster, MCShield, Unchecky, Vivaldi Browser and, various browser security tools.

"Look before you leap!" Use online scanners before you click on any link.

Offline Tonanet

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Re: My Avast WebSite and Avast 9.0.2011
« Reply #4 on: December 25, 2013, 12:28:56 PM »
Hello!

No, its not a business.
Its only phones, laptops or pcs from family and friends.
I usually fix stuff for them.
Its easier to me find out whats happening in their machines.

Offline Eddy

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Re: My Avast WebSite and Avast 9.0.2011
« Reply #5 on: December 25, 2013, 12:46:40 PM »
Does deleting a device and adding it again?
And please wait e.g. 4 hours before adding it again, so everything has been updated for sure.

Offline Tonanet

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Re: My Avast WebSite and Avast 9.0.2011
« Reply #6 on: December 26, 2013, 08:42:37 PM »
Hello Eddy!

I did try your suggestion, however the same behavior persists.

Thanks for your time!