Author Topic: cant boot up computer stuck on aswrvrt.sys  (Read 2567 times)

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Zolaro

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cant boot up computer stuck on aswrvrt.sys
« on: December 26, 2013, 09:45:32 PM »
I don't know what's wrong I didn't install anything but today after logging in to my comp it's stuck on that file i read a bit of the forums and found out it's something with avast but I don't know how to fix it can some one please help I'm on a dell windows 7 64 bit

Offline TwinHeadedEagle

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Re: cant boot up computer stuck on aswrvrt.sys
« Reply #1 on: December 26, 2013, 10:29:15 PM »
Please download Farbar Recovery Scan Tool x64 and save it to a flash drive.
  • Plug the flashdrive into the infected PC.
  • Restart your computer and tap F8 to bring up the Advanced Menu, then click Repair your computer
  • Follow the prompt to enter keyboard input method, and then the prompt to enter a password. If the machine does not have a password, simply click Enter.
In the next menu, use the arrow keys on the keyboard to highlight Command Prompt and press Enter.
  • In the command window type in notepad and press Enter.
  • When notepad opens, click File and select Open.
  • Select "Computer" and find your flash drive letter and close the notepad.
  • In the command window type e:\frst64.exe and press Enter.
Note: Replace letter e with the drive letter of your flash drive.
  • The tool will start to run. When the tool opens click Yes to disclaimer.
  • Press Scan button.
It will make a log (FRST.txt) on the flash drive. Please attach it to your reply.
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Zolaro

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Re: cant boot up computer stuck on aswrvrt.sys
« Reply #2 on: December 26, 2013, 10:57:43 PM »
i did the repair my computer option and it went to a like blueish screen and just sat there with a mouse cursor not doing anything

Zolaro

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Re: cant boot up computer stuck on aswrvrt.sys
« Reply #3 on: December 26, 2013, 11:19:43 PM »
i tried a couple more times to get to the cmd prompt but i cant get passed the blue screen after any option i just cant get that far into my comp

Offline TwinHeadedEagle

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Re: cant boot up computer stuck on aswrvrt.sys
« Reply #4 on: December 27, 2013, 09:29:16 AM »
Do you have windows 7 install disc?
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Zolaro

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Re: cant boot up computer stuck on aswrvrt.sys
« Reply #5 on: December 27, 2013, 04:02:25 PM »
no i do not

Offline TwinHeadedEagle

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Re: cant boot up computer stuck on aswrvrt.sys
« Reply #6 on: December 27, 2013, 04:15:16 PM »
Then, you'll need to burn it...

You can download ISO from here

http://msft.digitalrivercontent.net/win/X17-59465.iso

Then just burn it using ImgBurn. http://www.geekstogo.com/forum/topic/254149-how-to-burn-an-imageiso-file-using-imgburn/
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