Author Topic: Avast Free - Pop up keeps telling me to activate and register Pro version  (Read 2971 times)

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jennimartin

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I've been using Avast free version for some considerable time now.  In October my yearly subscription became renewable and I thought I had renewed (following the links) in the usual way.  I now keep getting a pop up stating that I must activate my trial version of Avast Pro in ten days otherwise updates will not follow.

Unfortunately I am a bit technically challenged (to say the lease) and am now in total confusion.  When I highlight the avast icon in the tray bar it states that my system is secure, but I am of course worried that this may not be the case.  Then when I right click and go the user interface it states that I have not yet activated the Pro version.

My system is running Windows Vista (32bit) home edition.

Can anyone help me please?  Thanks
Jenni

Offline Asyn

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  • Certainly Bot
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    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
1. Download avast! Free Antivirus: http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe
2. Follow instructions: http://www.avast.com/uninstall-utility (Run this tool for all prior installed avast! versions..!!)
3. Reinstall avast! with the downloaded installer from point 1.
4. Reboot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

jennimartin

  • Guest
 ;)Thanks very much for your help.  Did as you suggested and all appears fine now.
Regards
Jenni

Offline Asyn

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You're welcome.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0