Author Topic: Avast has borked my machine  (Read 15277 times)

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Offline sglinert

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Re: Avast has borked my machine
« Reply #15 on: January 05, 2014, 09:11:08 PM »
Okay. I managed to extract OTLPE_New_Net.iso from the file I downloaded yesterday. I burned it to disk using the imgburn.exe program that was bundled with it. It's not bootable, that is, the computer refuses to boot from this cd.

Offline sglinert

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Re: Avast has borked my machine
« Reply #16 on: January 05, 2014, 10:55:51 PM »
Gasp. I finally got the bootable USB drive working. Here is the listing from the frst.txt file.


Offline Andrey,pro

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Re: Avast has borked my machine
« Reply #17 on: January 06, 2014, 09:31:17 AM »
Let's try to use a restore point.

Download the attached fixlist.txt to the same location as FRST
Run FRST as before and press fix
On completion try a reboot to normal windows.

Offline sglinert

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Re: Avast has borked my machine
« Reply #18 on: January 06, 2014, 02:02:23 PM »
No joy. Same problem. I renamed chkdsk.exe and ntfschk.exe so they wouldn't run at startup, so that's no longer a problem.

Safe mode loads to the point where the screen says Safe Mode in the four corners, but the desktop doesn't load. The hard disk light flashes continuously, like it's running something. The mouse works and the WiFi light is on.

Standard Windows loads the startup screen, but the screen goes black with a (working) pointer...hard disk light flashes as in Safe Mode, but the sign-in screen never loads.

Offline Andrey,pro

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Re: Avast has borked my machine
« Reply #19 on: January 06, 2014, 02:33:26 PM »
I see you have 2 antivirus program (avast and symantec), it can be a problem, if you are agree I can delete both of them but I need in a fresh FRST log

Offline sglinert

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Re: Avast has borked my machine
« Reply #20 on: January 06, 2014, 03:17:57 PM »
That would be terrific. Note that I did uninstall Symantec before I installed Avast. The Symantec folder is actually empty, but clearly there are still startup commands around.

The new file is attached.

Offline Andrey,pro

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Re: Avast has borked my machine
« Reply #21 on: January 06, 2014, 03:32:29 PM »
Download the attached fixlist.txt to the same location as FRST
Run FRST as before and press fix
On completion try a reboot to normal windows.

Offline Eddy

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Re: Avast has borked my machine
« Reply #22 on: January 06, 2014, 04:10:49 PM »
Perform the in-place-repair as I said.

Offline sglinert

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Re: Avast has borked my machine
« Reply #23 on: January 06, 2014, 04:14:57 PM »
Nope. That didn't work. I am attaching the log of the fix, as well as part of ntbtlog.txt, which shows an Avast driver as the last one being loaded, which should not have happened if the program was uninstalled, right?

I could not attach the entire ntbtlog.txt...it's too big.

Offline sglinert

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Re: Avast has borked my machine
« Reply #24 on: January 06, 2014, 04:15:44 PM »
First part of boot log.

Offline sglinert

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Re: Avast has borked my machine
« Reply #25 on: January 06, 2014, 04:17:14 PM »
Last part of boot log

Offline thekochs

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Re: Avast has borked my machine
« Reply #26 on: January 06, 2014, 04:23:29 PM »
Just some FYIs on Norton (Symantec)......their stuff is really hard to get off PC.....directory may not be "empty" (ie, hidden files) as well as registry items.....who knows.
Here is one tool: https://support.norton.com/sp/en/us/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us
Another 3rd party: http://www.appremover.com/
Not sure which Symantec you had but here is list: http://www.appremover.com/supported-applications#security-applications?windows-xp

I'll leave it up to the experts on the thread but how about Windows O/S CD and get to command prompt and uninstall Norton & Avast using the EXEs ?
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Offline sglinert

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Re: Avast has borked my machine
« Reply #27 on: January 06, 2014, 04:32:11 PM »
Yeah, I know. I shall wait for the Big Brain here to get back to me before I do anything else.

It was a very very old copy of Symantec...I've been using Avast for more than a year. No complaints until last week.

Offline Andrey,pro

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Re: Avast has borked my machine
« Reply #28 on: January 06, 2014, 04:36:23 PM »
Try to delete these files manually which located in WINDOWS\system32\drivers\ folder:

Code: [Select]
aswVmm.sys
aswRvrt.sys
aswNdis2.sys
aswFW.sys
AswRdr.SYS
aswTdi.SYS
aswSP.SYS
aswSnx.SYS
aswMonFlt.sys
aswFsBlk.sys
« Last Edit: January 06, 2014, 04:38:01 PM by Andrey,pro »

Offline thekochs

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Re: Avast has borked my machine
« Reply #29 on: January 06, 2014, 05:04:38 PM »
I'll leave it up to the experts on the thread but how about Windows O/S CD and get to command prompt and uninstall Norton & Avast using the EXEs ?

In case you do not have a XP CD: http://c2nsoft.blogspot.com/2013/06/free-download-windows-xp-professional.html
OpenDNS + Avast Free + MBAM Premium + MBAE Free Anti-Exploit + CryptoPrevent + Windows Firewall
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