Author Topic: I want a refund.  (Read 1598 times)

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Offline kemije8725

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I want a refund.
« on: December 01, 2020, 08:45:18 AM »
I need a refund this time.
I brought premium security, and the bill got cancelled somehow. Yet the payment was done but I got no license in my email when the payment got cancelled on its own. and result was an error.
Please refund. I'm in trouble right now.

edit:nevermind. Email came after 1 hr. I got my key. Now there's no problem.
« Last Edit: December 01, 2020, 09:56:12 AM by kemije8725 »

Offline Asyn

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Re: I want a refund.
« Reply #1 on: December 01, 2020, 10:02:38 AM »
edit:nevermind. Email came after 1 hr. I got my key. Now there's no problem.
Thanks for the feedback.
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Offline mans_ali

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Re: I want a refund.
« Reply #2 on: January 31, 2021, 09:40:05 AM »
I have the same issue now and no email... Amount got deducted from my account...




I need a refund this time.
I brought premium security, and the bill got cancelled somehow. Yet the payment was done but I got no license in my email when the payment got cancelled on its own. and result was an error.
Please refund. I'm in trouble right now.

edit:nevermind. Email came after 1 hr. I got my key. Now there's no problem.

Offline Asyn

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Re: I want a refund.
« Reply #3 on: January 31, 2021, 10:45:49 AM »
I have the same issue now and no email... Amount got deducted from my account...
-> https://support.avast.com/en-ww/article/Sale-Billing-FAQ/
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline bob3160

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Re: I want a refund.
« Reply #4 on: January 31, 2021, 08:12:44 PM »

Contact Sales:  https://support.avast.com/en-us/contact/sales_refund/
If you don't have an order # use 00000000 then explain your problem.
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