Win 7 64bit, problem with startup - safe mode stuck at aswrvrt.sys

[DTwyman]

Oh, hold on, System Recovery Options window has come up. I obviously wasn't patient enough the first time around. Should I restore my computer using an earlier system image, or carry on through the recovery tools option?

At the moment the window is still loading, so can't proceed either way (cursor is still the loading circle)

DT

[TwinHeadedEagle]

Use Repair tools, exactly like in my instructions...

[DTwyman]

Sweet. Am in to system recovery. Have typed all of those command prompts in and am currently waiting on FRST64 for the scan. It's being ridiculously slow though

Will reply back as soon as it's done with the text file

[TwinHeadedEagle]

No problem, let it scan, post report when it is finished

[DTwyman]

It never started the scan, just waited for ages with a message saying it was preparing to do it. Then BSOD came up and I've now restarted the whole process.

When my recovery systems options window first comes up, it tells me that my OS is Windows 7 (which is correct), but that the location and partition size are (D:) and 0Mb. I'm no expert, but this doesn't sound right to me. Might have been why it has been taking so long to do anything.

Do I need to load a driver for it to check (C:) where I presume it should be loading from or am I worrying about nothing?

[TwinHeadedEagle]

Can you execute chkdsk c: /r within CMD inside repair tools?

[DTwyman]

When it eventually loads that far, I'll try that

Thanks!

[DTwyman]

I was able to do chkdsk c: /r and it has completed it's scan. Do you want me to attach any of the data?

The only thing that has come up that seems to indicate a problem is the last line: "Failed to transfer logged messages to the event log with status 50"

[TwinHeadedEagle]

Try now to run FRST?

[DTwyman]

The FRST scan eventually started and I now have the .txt file attached

Fingers crossed the problem is resolvable

[TwinHeadedEagle]

Result is not yet complete? What is the letter of your system partition (C, D, E)?

[DTwyman]

When I was going through the system recovery options, it had (D:) as my system partition with 0Mb free on it :s Otherwise my standard drive that I save stuff to is (C:) and as far as I know I don't have an (e:) drive unless it's a DVD/CD-ROM or something?

Shall I run the scan again?

[TwinHeadedEagle]

Try chkdsk d: /r. When you finish, try to attach fresh FRST report...

[DTwyman]

The chkdsk scan finally finished on the d drive and here is the new frst scan .txt file

Thanks

[DTwyman]

I restarted my computer this morning via USB and in contrast to what was happening yesterday, it took no time at all to load up the Windows ISO etc. I went to repair options and it managed to do a startup repair scan! Seems like chkdsk on the (D:) drive cleared something up.

The startup repair was unable to do anything automatically, but it did find the root cause of the problem. Here is what the diagnosis found:

"A patch is preventing the system from starting.

Repair action: System files integrity check and repair
Result: Failed. Error Code = 0x490
Time Taken = 1196746ms"

All of the other tests were performed successfully.

It's now prompting me to remove any devices and try restarting the pc. Should I do that, or go into advanced options and run more frst scans first?

DT