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Avast Ghosting; Can not update/remove from computer
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Topic: Avast Ghosting; Can not update/remove from computer (Read 2816 times)
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x1anar1x
Guest
Avast Ghosting; Can not update/remove from computer
«
on:
January 07, 2014, 12:45:37 AM »
I just realized Avast went ghost on me without any warning; did some research and it's with the new Microsoft Update. All this time i thought i was protected. I can not remove or update Avast when i look it up in Control Panel. Avast that is currently on my list says it is the newest one.
Help?
-Anar
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DavidR
Avast Überevangelist
Certainly Bot
Posts: 89057
No support PMs thanks
Re: Avast Ghosting; Can not update/remove from computer
«
Reply #1 on:
January 07, 2014, 01:00:34 AM »
You don't say:
What your Operating System version is win7, win8, win8.2, etc. ?
What version of avast that you have avast 8.x, avast 9.0.2011 ?
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Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security
x1anar1x
Guest
Re: Avast Ghosting; Can not update/remove from computer
«
Reply #2 on:
January 11, 2014, 01:35:25 AM »
Microsoft Windows 8.1
+
Avast 9.0.2011
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Alikhan
Avast Evangelist
Super Poster
Posts: 2220
Re: Avast Ghosting; Can not update/remove from computer
«
Reply #3 on:
January 11, 2014, 01:42:21 AM »
Before you upgraded to Win 8.1... did you have avast 9?
Anyways, you need to do a clean install...
I'd recommend a clean install:
1. Download Avastclear, Rejzors uninstall tool and the appropriate Avast program edition
Note: You need to be ONLINE during this install (online installer works in all cases whereas offline sometimes doesn't)
http://files.avast.com/iavs9x/avast_free_antivirus_setup_online.exe
http://files.avast.com/iavs9x/avast_pro_antivirus_setup_online.exe
http://files.avast.com/iavs9x/avast_internet_security_setup_online.exe
http://files.avast.com/iavs9x/avast_premier_antivirus_setup_online.exe
Avastclear :
http://files.avast.com/iavs9x/avastclear.exe
Rejzors Uninstall tool:
http://rejzor.wordpress.com/avast-cleanup-tool/
2. Uninstall Avast by control panel [If you don't have Avast in control Panel go to #4]
3. Uninstall in safe mode using Avastclear.
4. Run Rejzors Uninstall Utility in Normal Mode (removes traces avastclear doesn't) - reboot.
Check : Once uninstalled check in device manager>view>show hidden devices if there is anything related to avast with a yellow triangle.. if so, uninstall it and reboot.
5. Install the version you downloaded.
6. Reboot.
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Windows 10 Home 64-bit • Avast Free (latest stable version) • Malwarebytes 4 Premium (On-Demand) • Windows Firewall Control • Google Chrome • LastPass • CCleaner • O&O ShutUp10 •
x1anar1x
Guest
Re: Avast Ghosting; Can not update/remove from computer
«
Reply #4 on:
January 21, 2014, 04:33:25 AM »
I believe that has solved my problem for now; thanks!
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Avast Ghosting; Can not update/remove from computer