Author Topic: Windows Xp hangs on aswRvrt.sys and boots to safemode  (Read 8802 times)

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bsat20

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Re: Windows Xp hangs on aswRvrt.sys and boots to safemode
« Reply #15 on: January 11, 2014, 03:41:27 PM »
yes your right, am able to login to safe mode after few seconds after that d344bus.sys hung...

Offline essexboy

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Re: Windows Xp hangs on aswRvrt.sys and boots to safemode
« Reply #16 on: January 11, 2014, 04:29:24 PM »
OK from safe mode can you run FRST and attach the log

bsat20

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Re: Windows Xp hangs on aswRvrt.sys and boots to safemode
« Reply #17 on: January 11, 2014, 05:10:08 PM »
Ran FRST.exe in safe mode attaching the log.

Offline essexboy

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Re: Windows Xp hangs on aswRvrt.sys and boots to safemode
« Reply #18 on: January 11, 2014, 06:08:26 PM »
Download the attached fixlist.txt to the same location as FRST
Run FRST and press FIX
On completion a log will be generated please post that and then try a normal boot


bsat20

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Re: Windows Xp hangs on aswRvrt.sys and boots to safemode
« Reply #19 on: January 11, 2014, 06:25:34 PM »
rebooted after running fix, but in same state. here is the log

Offline essexboy

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Re: Windows Xp hangs on aswRvrt.sys and boots to safemode
« Reply #20 on: January 11, 2014, 06:28:11 PM »
What error do you get when you try to boot to normal mode ?

bsat20

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Re: Windows Xp hangs on aswRvrt.sys and boots to safemode
« Reply #21 on: January 11, 2014, 06:34:22 PM »
Attaching screen shot.after this I get the option whether to boot safe mode, last known good configuration, normal mode.

bsat20

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Re: Windows Xp hangs on aswRvrt.sys and boots to safemode
« Reply #22 on: January 11, 2014, 06:48:22 PM »
After that it reboots and get ootions for boot then selected safe mode with netwok.and goes to the point attached the screenshot.then goes to login window but resolution of window is big.

Offline essexboy

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Re: Windows Xp hangs on aswRvrt.sys and boots to safemode
« Reply #23 on: January 11, 2014, 07:16:19 PM »
OK do the following in safe mode and then reboot to normal mode :


Step 1:

Start the System Configuration Utility
Click Start, click Run, type msconfig, and then click OK.
The System Configuration Utility dialog box is displayed.

Step 2:

Configure selective startup options
In the System Configuration Utility dialog box, click the General tab, and then click Selective Startup.
Click to clear the Process SYSTEM.INI File check box.
Click to clear the Process WIN.INI File check box.
Click to clear the Load Startup Items check box. Verify that Load System Services and Use Original BOOT.INI are checked.
Click the Services tab.
Click to select the Hide All Microsoft Services check box.
Click Disable All, and then click OK.
When you are prompted, click Restart to restart the computer.

Step 3: Log on to Windows

If you are prompted, log on to Windows.
When you receive the following message, click to select the Don't show this message or launch the System Configuration Utility when Windows start check box, and then click OK.

Quote
You have used the System Configuration Utility to make changes to the way Windows starts.
The System Configuration Utility is currently in Diagnostic or Selective Startup mode, causing this message to be displayed and the utility to run every time Windows starts.
Choose the Normal Startup mode on the General tab to start Windows normally and undo the changes you made using the System Configuration Utility.

Now we get to the tedious part,:

If windows behaves itself then do the following

Restart MSConfig and select half of the disabled services and reboot

Is the problem still present ?

If Yes then deselect half of the services that you resumed and reboot

If no then select half of the remaining services and reboot

The intention here is to isolate the one service/driver that is causing the problem

bsat20

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Re: Windows Xp hangs on aswRvrt.sys and boots to safemode
« Reply #24 on: January 11, 2014, 07:46:02 PM »
Unable to find the run on start menu in safe mode to start with

Offline essexboy

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Re: Windows Xp hangs on aswRvrt.sys and boots to safemode
« Reply #25 on: January 11, 2014, 07:58:04 PM »
Press the windows and R key together

bsat20

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Re: Windows Xp hangs on aswRvrt.sys and boots to safemode
« Reply #26 on: January 12, 2014, 08:37:47 AM »
Still in the same state stop at 0x0000007e(...) blue screen and reboots upon selecting safe mode logs in to desktop,after performing the said modifications to system cobfiguration utility
« Last Edit: January 12, 2014, 12:46:06 PM by bsat20 »

Offline essexboy

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Re: Windows Xp hangs on aswRvrt.sys and boots to safemode
« Reply #27 on: January 12, 2014, 01:12:05 PM »
OK lets try this next from safe mode

Download Avast Uninstall Utility to your Desktop.
Download the correct version of Avast 
Avast Free
Avast Pro
Avast Internet Security
Avast Premier
Disconnect from the net
Uninstall Avast via control panel

  • Run the uninstalltool and accept the reboot to safe mode
  • Once complete reboot your system
  • Reinstall Avast
----------

bsat20

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Re: Windows Xp hangs on aswRvrt.sys and boots to safemode
« Reply #28 on: January 12, 2014, 02:27:32 PM »
Let me know which avast version  is recommended for me to proceed

bsat20

  • Guest
Re: Windows Xp hangs on aswRvrt.sys and boots to safemode
« Reply #29 on: January 12, 2014, 02:38:48 PM »
One more question do I need to uninstall via control panel or avastuninstall utility.