Author Topic: Avast secure line doesn't turn on  (Read 7138 times)

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Sarah the Mudkip

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Avast secure line doesn't turn on
« on: January 08, 2014, 06:01:43 AM »
Hi everyone, just recently got an iPhone 5c & as I subscribe to avast for my PC decided to buy secure lines monthly subscription service for my phone. I downloaded it with no problems installed it etc and it won't turn on , takes me to safari to install the software after it's installed I get back to the app & it still says off. Subscribed with good faith & hope to get a solutions do do not want to have wasted my money..


Thanks,
Sarah xo

Sarah the Mudkip

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Re: Avast secure line doesn't turn on
« Reply #1 on: January 11, 2014, 05:33:43 AM »
Bump

xXGamemineXx

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Re: Avast secure line doesn't turn on
« Reply #2 on: January 11, 2014, 01:00:57 PM »
Try reinstalling the app. Don't worry, you don't need to pay again.

Offline Jlsuarez

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Re: Avast secure line doesn't turn on
« Reply #3 on: January 23, 2014, 12:38:05 PM »
I've the same issue, i've bought an annual suscription one month ago and now te app notify me that the license has expired and that it's not possible, so, any help?

Offline Rednose

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Re: Avast secure line doesn't turn on
« Reply #4 on: January 23, 2014, 06:35:01 PM »
There was a problem with one of the certificates.

Remove the current Avast! VPN profile, and use the Avast! SecureLine app to install a new one. That should solve it :)

Greetz, Red.
OS: Win 10 / iOS 17 / Debian 12 / Tails 5
Real Time: Avast Premium Security
On Demand: Malwarebytes
VPN: NordVPN ( NordLynx ) with Threat Protection ( Lite )