Author Topic: Avast Web Shield slowing down/blocking Dropbox uploads  (Read 58682 times)

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Offline Asyn

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Re: Avast Web Shield slowing down/blocking Dropbox uploads
« Reply #60 on: April 07, 2014, 10:01:47 PM »
Where is the WebShield.ini file located?
I can not seem to find it!

Depends on your OS, use the Windows search function to locate it.
Win8.1 [x64] - Avast PremSec 22.1.6903.IBC [UI.690] - EEK - Firefox ESR 91.5.1 [NS/uBO/PB] - TB 91.5.1
Avast-Tools: Secure Browser 97.1 - Cleanup 21.4 - SecureLine 5.15 - Driver Updater 21.4 - CCleaner 5.89
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

monark

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Re: Avast Web Shield slowing down/blocking Dropbox uploads
« Reply #61 on: April 07, 2014, 11:15:29 PM »
Adding the UseStreamFilter=0 to my Webshield.ini file and rebooting has indeed seemed to fix both my Dropbox and Google Drive issues!  Thanks for the advice to do this.

Offline Asyn

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Re: Avast Web Shield slowing down/blocking Dropbox uploads
« Reply #62 on: April 07, 2014, 11:19:15 PM »
You're welcome.
Win8.1 [x64] - Avast PremSec 22.1.6903.IBC [UI.690] - EEK - Firefox ESR 91.5.1 [NS/uBO/PB] - TB 91.5.1
Avast-Tools: Secure Browser 97.1 - Cleanup 21.4 - SecureLine 5.15 - Driver Updater 21.4 - CCleaner 5.89
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Mark_43

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Re: Avast Web Shield slowing down/blocking Dropbox uploads
« Reply #63 on: April 08, 2014, 08:26:09 AM »
Where is the WebShield.ini file located?
I can not seem to find it!

Depends on your OS, use the Windows search function to locate it.
Windows 7 (Professional)

I have tried searching and it can not be located. Plus I have looked in AppData and the aVast program directory.

Offline Asyn

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Re: Avast Web Shield slowing down/blocking Dropbox uploads
« Reply #64 on: April 08, 2014, 08:36:40 AM »
Windows 7 (Professional)
I have tried searching and it can not be located. Plus I have looked in AppData and the aVast program directory.

C:\ProgramData\AVAST Software\Avast\WebShield.ini
Win8.1 [x64] - Avast PremSec 22.1.6903.IBC [UI.690] - EEK - Firefox ESR 91.5.1 [NS/uBO/PB] - TB 91.5.1
Avast-Tools: Secure Browser 97.1 - Cleanup 21.4 - SecureLine 5.15 - Driver Updater 21.4 - CCleaner 5.89
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Mark_43

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Re: Avast Web Shield slowing down/blocking Dropbox uploads
« Reply #65 on: April 09, 2014, 08:25:13 AM »
Windows 7 (Professional)
I have tried searching and it can not be located. Plus I have looked in AppData and the aVast program directory.

C:\ProgramData\AVAST Software\Avast\WebShield.ini
I forgot about that one! :(

Anyway it worked a treat in the end, so thank you! :)

I had an issue that Windows wouldn't let me save the modified file or over write the existing file, so I had to restart into Safe Mode and make the modification to the WebShield.ini file in safe mode and then restart.


Offline Asyn

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Re: Avast Web Shield slowing down/blocking Dropbox uploads
« Reply #66 on: April 09, 2014, 08:26:15 AM »
Anyway it worked a treat in the end, so thank you! :)

You're welcome.
Win8.1 [x64] - Avast PremSec 22.1.6903.IBC [UI.690] - EEK - Firefox ESR 91.5.1 [NS/uBO/PB] - TB 91.5.1
Avast-Tools: Secure Browser 97.1 - Cleanup 21.4 - SecureLine 5.15 - Driver Updater 21.4 - CCleaner 5.89
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Parabell

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Re: Avast Web Shield slowing down/blocking Dropbox uploads
« Reply #67 on: April 09, 2014, 11:02:13 AM »
I have that problem again, but this time neither disabling Avast helps,
and this webshield.ini hack was still active from the last time.

At the moment I try to repair Avast.

Funny - as I was repairing it (and it was completely off), my uploads started
again, but now die again.

Has anybody an idea to help?


Soukyuu

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Re: Avast Web Shield slowing down/blocking Dropbox uploads
« Reply #68 on: April 09, 2014, 12:51:58 PM »
Ok, this is getting absurd.

First: setting program update to manual means I do NOT want it to pester me to update!
Second: why in God's name does it IGNORE cancelling the update process?
And third: how did you manage to f**k up the web filter after you fixed it in the previous update?!

P.S.: bugs are fine and dandy, but regressions is what makes people dump software and look for something else.
« Last Edit: April 09, 2014, 12:53:38 PM by Soukyuu »

Hemispasm

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Re: Avast Web Shield slowing down/blocking Dropbox uploads
« Reply #69 on: April 09, 2014, 10:31:42 PM »
Hi guys again,

I can also confirm that the problem has reappeared. This is really sad that the problem came back, the point is to get new problems with updates, not to go back to the previous ones! :-)

I used the ini workaround just now and it seems to work for now. DO you know whether this temp fix will be overwritten if I update to the next version of avast? Should I just stick with this one for a while?

Parabell

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Re: Avast Web Shield slowing down/blocking Dropbox uploads
« Reply #70 on: April 10, 2014, 02:40:05 PM »
 In my Installation the hack from a few months ago remained
after Updates in the Webshield, but unfortunately did not seem
to work anymore, because I had that problems again.
Also deactivating Avast did not work anymore.

Yesterday after again several hours of trying I had to uninstall
Avast completely and reinstall it and made again the Webshield
hack into the Webshield.ini.

My ini was quite full before deinstallation (and repairing), with
lots of entries, after new istallation there was only one entry.

It seems that Avast does not clean up when upgrading.

All I can say, that after completely deinstalling, booting,
reeinstalling, hacking the .ini, booting again, it seems to
work again.

Also not only dropbox was affected, general web-uploads
did not work here either, two days were lost.


Liebes Avast-Team: ich habe wirklich keine Zeit und Nerven,
jedesmal mehrere Stunden Zeit in so eine Fehlersuche zu
versenken, und mehrere Tage mit vergeblichen Uploads zu
verbringen. Bitte testet Eure Software gründlicher, bevor ihr sie
an uns Versuchskaninchen rausschickt.
Das ist nun schon das zweite Mal, auch wenn ich diesmal nicht
mehrere Wochen mit Problemen zu kämpfen hatte, sondern
"nur" 2 Tage, weil ich diesmal gleich an Avast dachte.

Es ist weder die Aufgabe der User, sich mit der Fehlersuche und
deren Behandlung auseinandersetzen zu müssen, noch hat der
Durchschnittsmensch Zeit und Lust dafür! Ich bin sicher, ich bin
hier nicht die einzige Person, die ihre Computer und ihre Internet-
Verbindung benötigt, um damit Geld zu verdienen.

Wenn so ein Fehler auftritt, erwarte ich eigentlich innerhalb von
wenigen Stunden (!) ein Update, das diesen Fehler *automatisch*
behebt. Kein herumbasteln an .ini-Dateien, für das man auch
noch den Rechner austricksen muss, keine stundenlange Recherche
in diversen Foren, kein Heruminstallieren. Das ist eure Aufgabe,
nicht meine!

Wenn sich das nochmal wiederholt, werde ich mich wohl oder
übel nach einem anderen Virenscanner umsehen, obwohl ich
bereits seit gut 10 Jahren bei Avast bin und es auch immer
weiterempfohlen habe. Soetwas darf nicht passieren, erstrecht
nicht zweimal, und erstrecht nicht auf eine Art, wo sich auch noch
der Nutzer darum kümmern muss, wie er diese blöde ini-Datei
findet und ändern kann!

Nur zur Info: ich habe gestern alleine 58min mit der 1&1 Hotline
telefoniert, um herauszufinden, was los war und ob es an der
Leitung oder Fritzbox liegt, dass ich nichts uploaded kann.
Von der ganzen restlichen Zeit (mehrere Stunden!) Recherche,
Reparieren, Deinstallieren, Rauf- Runterfahren, etc. mal ganz zu
schweigen.

I am not amused!
« Last Edit: April 10, 2014, 02:48:52 PM by Parabell »

Dlee13

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Re: Avast Web Shield slowing down/blocking Dropbox uploads
« Reply #71 on: April 15, 2014, 05:32:45 PM »
I've also been having this problem for a while. The issue was only really affecting me when uploading to Flickr/500px but now that I've reinstalled Dropbox I have another program to add to the list. One strange thing I've found is, my PC and Laptop are both Windows 7 64 bit and neither work when using my net at home or at my girlfriends. Yet if I am to try upload at uni the issue doesn't seem to be present.

Offline Thumbsy

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Re: Avast Web Shield slowing down/blocking Dropbox uploads
« Reply #72 on: April 16, 2014, 08:40:53 PM »
Asyn, your tip to disable the Stream Filter seems to work like a charm. Finally it seems possible for me to upload to the internet properly again.
Thank you!

Offline Asyn

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Re: Avast Web Shield slowing down/blocking Dropbox uploads
« Reply #73 on: April 17, 2014, 09:12:10 AM »
You're welcome.
Win8.1 [x64] - Avast PremSec 22.1.6903.IBC [UI.690] - EEK - Firefox ESR 91.5.1 [NS/uBO/PB] - TB 91.5.1
Avast-Tools: Secure Browser 97.1 - Cleanup 21.4 - SecureLine 5.15 - Driver Updater 21.4 - CCleaner 5.89
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

YVESZAJ

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Re: Avast Web Shield slowing down/blocking Dropbox uploads
« Reply #74 on: April 17, 2014, 05:22:42 PM »
Hello,

I had the same problem with Avast and Dropbox since avast v 2014.9.0.2016.

I did not patch the WebShield.ini file.

But today I just update Avast to the new version 2014.9.0.2018, and now it seems to work fine  :)

« Last Edit: April 17, 2014, 05:27:12 PM by YVESZAJ »