Author Topic: AvastSvc.exe memory leak  (Read 15725 times)

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Offline DavidR

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Re: AvastSvc.exe memory leak
« Reply #15 on: January 12, 2014, 04:41:37 PM »
That's a bummer not being able to determine what versions are previously installed and need to be uninstalled.

I'm not comfortable/confident with downloading/using "RejZoRs clean tool"...
If this is a legitimate Avast clean-up utility, why isn't this info included in the official clean-up instructions?
http://www.avast.com/uninstall-utility

The current avast uninstall utility caters for previous versions and you can no longer select by program version, only for the program type, Free/Pro/AIS/Premier and you only have to run it once.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.1.6099 (build 24.1.8821.762) UI 1.0.796/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

David_E

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Re: AvastSvc.exe memory leak
« Reply #16 on: January 12, 2014, 04:52:30 PM »
I thought the previous reply from Alikhan had the link to use for a "Real Clean Removal" using "Rejzors Uninstall tool" ...
Now, I'm not so sure...

Is there an official/sanctioned method to do a CLEAN UNINSTALL of Avast?

Offline Alikhan

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Re: AvastSvc.exe memory leak
« Reply #17 on: January 12, 2014, 04:55:10 PM »
You seem to be confused...

Avastclear - Official avast! uninstall tool by avast!. - Needs to run from safe mode. Official one..

Rejzors Uninstall Tool - Third party uninstall tool (made my avast! evangelist... perfectly safe) removes traces of avast which "avastclear" doesn't remove.

In other words, it's best to run both.
Windows 10 Home 64-bit • Avast Free (latest stable version) •  Malwarebytes 4 Premium (On-Demand) • Windows Firewall Control • Google Chrome • LastPass • CCleaner • O&O ShutUp10 •

Offline Alikhan

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Re: AvastSvc.exe memory leak
« Reply #18 on: January 12, 2014, 04:57:19 PM »
The method I recommend... to make it easier.

I'd recommend a clean install:

1. Download Avastclear, Rejzors uninstall tool and the appropriate Avast program edition

Note: You need to be ONLINE during this install (online installer works in all cases whereas offline sometimes doesn't)

http://files.avast.com/iavs9x/avast_free_antivirus_setup_online.exe
http://files.avast.com/iavs9x/avast_pro_antivirus_setup_online.exe
http://files.avast.com/iavs9x/avast_internet_security_setup_online.exe
http://files.avast.com/iavs9x/avast_premier_antivirus_setup_online.exe

Avastclear : http://files.avast.com/iavs9x/avastclear.exe
Rejzors Uninstall tool: http://rejzor.wordpress.com/avast-cleanup-tool/

2. Uninstall Avast by control panel  [If you don't have Avast in control Panel go to #4]
3. Uninstall in safe mode using Avastclear.
4. Run Rejzors Uninstall Utility in Normal Mode (removes traces avastclear doesn't) - reboot.
Check : Once uninstalled check in device manager>view>show hidden devices if there is anything related to avast with a yellow triangle.. if so, uninstall it and reboot.
5. Install the version you downloaded.
6. Reboot.
Windows 10 Home 64-bit • Avast Free (latest stable version) •  Malwarebytes 4 Premium (On-Demand) • Windows Firewall Control • Google Chrome • LastPass • CCleaner • O&O ShutUp10 •

David_E

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Re: AvastSvc.exe memory leak
« Reply #19 on: January 12, 2014, 05:03:43 PM »
Yup, I'm confused.

Some instructions say run the uninstall utility for each VERSION of Avast that were ever installed ...
Now, instructions (reply #15) say run the uninstall utility for the PROGRAM TYPE ...

Why aren't there CLEAR instructions on how to cleanly uninstall ?


David_E

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Re: AvastSvc.exe memory leak
« Reply #20 on: January 12, 2014, 05:16:33 PM »
Forum Admins or Moderators,

Please delete all my posts in this thread.
I realize I took the OP topic off track, and that was not my intent.
I apologize to everyone.

Thanks,
David

Offline DavidR

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Re: AvastSvc.exe memory leak
« Reply #21 on: January 12, 2014, 05:17:32 PM »
Yup, I'm confused.

Some instructions say run the uninstall utility for each VERSION of Avast that were ever installed ...
Now, instructions (reply #15) say run the uninstall utility for the PROGRAM TYPE ...

Why aren't there CLEAR instructions on how to cleanly uninstall ?

The older version of the avast uninstall utility had selection of versions in its dropdown list, the new version doesn't, it is by program type as shown in the image I attached.

If you downloaded the avast uninstall utility from the link previously given you will see basic instructions on uninstalling.

All you are seeing here is an expansion of those instructions, that page also needs to be updated (and that is what you are seeing here) as you don't have to boot into safe mode, the new uninstall utility handles the boot into safe mode.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.1.6099 (build 24.1.8821.762) UI 1.0.796/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security