Author Topic: Repeated Web Shield Warning, starting January 10 or 11...  (Read 5731 times)

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Almach

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Repeated Web Shield Warning, starting January 10 or 11...
« on: January 13, 2014, 01:18:11 PM »
Hello,

I keep receiving warnings every time I open a new page, either on Firefox or Chrome. I really don't know how to fix this. My Avast antivirus is constantly updated and after I run it no threats are detected. Likewise, I'm running Spybot where it seems to find and fix different elements. I'm completely lost from this point and don't know how to proceed. I would have expected the manufacturer to contact all users, which has happened as yet. Would anyone have any hints?

Thank you!

Almach

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Re: Repeated Web Shield Warning, starting January 10 or 11...
« Reply #1 on: January 13, 2014, 01:22:13 PM »
It seems I always get a different link which leads nowhere:

http://sql3.true-secure.com/price.php/?id

Unless my pc is completely contaminated and Avast is not able to put an end to the problem, in which case, is it a matter of just uninstalling it?

Offline Asyn

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Re: Repeated Web Shield Warning, starting January 10 or 11...
« Reply #2 on: January 13, 2014, 01:22:23 PM »
Please post the warning or a screenshot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Asyn

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Re: Repeated Web Shield Warning, starting January 10 or 11...
« Reply #3 on: January 13, 2014, 01:23:29 PM »
It seems I always get a different link which leads nowhere:

http://sql3.true-secure.com/price.php/?id

Unless my pc is completely contaminated and Avast is not able to put an end to the problem, in which case, is it a matter of just uninstalling it?

Use AdwCleaner: http://general-changelog-team.fr/en/downloads/finish/20-outils-de-xplode/2-adwcleaner
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Almach

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Re: Repeated Web Shield Warning, starting January 10 or 11...
« Reply #4 on: January 13, 2014, 01:59:42 PM »
unfortunately, it is not at all possible to either take screen shots of the shields and consequently post them here. I've tried to contact support which directs you to this forum, this is totally ridiculous....

Offline Asyn

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Re: Repeated Web Shield Warning, starting January 10 or 11...
« Reply #5 on: January 13, 2014, 02:00:42 PM »
See: Reply #3..!!
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Pondus

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Re: Repeated Web Shield Warning, starting January 10 or 11...
« Reply #6 on: January 13, 2014, 02:04:18 PM »
Post log here when you have run AdwCleaner

Almach

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Re: Repeated Web Shield Warning, starting January 10 or 11...
« Reply #7 on: January 13, 2014, 02:07:01 PM »
Hi and thanks, what is ADW cleaner and how can I trust it?

I'd be grateful is someone could give me a hand with uninstalling Avast permanently. I'll go for something else better.

Thank you!

Almach

  • Guest
Re: Repeated Web Shield Warning, starting January 10 or 11...
« Reply #8 on: January 13, 2014, 02:09:00 PM »
I've tried to contact customer service, would anyone know any email address I can use for this purpose?

Thanks!

Offline Asyn

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Re: Repeated Web Shield Warning, starting January 10 or 11...
« Reply #9 on: January 13, 2014, 02:11:09 PM »
1. Hi and thanks, what is ADW cleaner and how can I trust it?
2. I'd be grateful is someone could give me a hand with uninstalling Avast permanently. I'll go for something else better.

1. Well, either trust us or don't. :P
2. http://www.avast.com/uninstall-utility Good luck.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Almach

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Re: Repeated Web Shield Warning, starting January 10 or 11...
« Reply #10 on: January 13, 2014, 02:12:54 PM »
thank you

Offline Asyn

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Re: Repeated Web Shield Warning, starting January 10 or 11...
« Reply #11 on: January 13, 2014, 02:13:24 PM »
You're welcome.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

AdrianH

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Re: Repeated Web Shield Warning, starting January 10 or 11...
« Reply #12 on: January 13, 2014, 02:14:14 PM »
ADW Cleaner is a well known and trustworthy tool for dealing with malware.

Avast is warning you for a reason, unistalling will do nothing to help you, more likely cause more issues.

Install and run ADW Cleaner, post the log file and then the malware cleaners here can help you.

Offline Pondus

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Re: Repeated Web Shield Warning, starting January 10 or 11...
« Reply #13 on: January 13, 2014, 02:18:04 PM »
Quote
I'd be grateful is someone could give me a hand with uninstalling Avast permanently. I'll go for something else better.
if avast detection/block is correct ..... removing the AV that detect it and replacing with one that does not.... does not fix the infection problem   ::)

why did you install a AV


« Last Edit: January 13, 2014, 02:22:49 PM by Pondus »

Offline Pondus

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