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Whoa safezone browser has crashed. Relaunch now?
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Topic: Whoa safezone browser has crashed. Relaunch now? (Read 3553 times)
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camilafventura
Guest
Whoa safezone browser has crashed. Relaunch now?
«
on:
January 16, 2014, 11:05:16 PM »
Hello! I bought a license to use Avast, but I cant use the safezone because the error message always appears: "Whoa safezone browser has crashed. Relaunch now?". When I put the option to try again, it appears the error again.
What can it be? : - \
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Alikhan
Avast Evangelist
Super Poster
Posts: 2220
Re: Whoa safezone browser has crashed. Relaunch now?
«
Reply #1 on:
January 16, 2014, 11:12:49 PM »
Try resetting the safezone and trying?
I think it should be : avast UI > Settings > Tools > Safezone > Wrench Icon > [should find it there somewhere]
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Windows 10 Home 64-bit • Avast Free (latest stable version) • Malwarebytes 4 Premium (On-Demand) • Windows Firewall Control • Google Chrome • LastPass • CCleaner • O&O ShutUp10 •
camilafventura
Guest
Re: Whoa safezone browser has crashed. Relaunch now?
«
Reply #2 on:
January 16, 2014, 11:37:30 PM »
not found
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Alikhan
Avast Evangelist
Super Poster
Posts: 2220
Re: Whoa safezone browser has crashed. Relaunch now?
«
Reply #3 on:
January 16, 2014, 11:43:54 PM »
Maybe it might be in the sandbox settings?
If not, try a a clean install...
1. Download Avastclear, Rejzors uninstall tool and the appropriate Avast program edition
Note: You need to be ONLINE during this install (online installer works in all cases whereas offline sometimes doesn't)
http://files.avast.com/iavs9x/avast_free_antivirus_setup_online.exe
http://files.avast.com/iavs9x/avast_pro_antivirus_setup_online.exe
http://files.avast.com/iavs9x/avast_internet_security_setup_online.exe
http://files.avast.com/iavs9x/avast_premier_antivirus_setup_online.exe
Avastclear :
http://files.avast.com/iavs9x/avastclear.exe
Rejzors Uninstall tool:
http://rejzor.wordpress.com/avast-cleanup-tool/
2. Uninstall Avast by control panel [If you don't have Avast in control Panel go to #4]
3. Uninstall in safe mode using Avastclear.
4. Run Rejzors Uninstall Utility in Normal Mode (removes traces avastclear doesn't) - reboot.
Check : Once uninstalled check in device manager>view>show hidden devices if there is anything related to avast with a yellow triangle.. if so, uninstall it and reboot.
5. Install the version you downloaded.
6. Reboot.
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Windows 10 Home 64-bit • Avast Free (latest stable version) • Malwarebytes 4 Premium (On-Demand) • Windows Firewall Control • Google Chrome • LastPass • CCleaner • O&O ShutUp10 •
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Avast WEBforum
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Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier)
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Whoa safezone browser has crashed. Relaunch now?