Author Topic: Windows 7 won't boot, aswrvrt.sys  (Read 8948 times)

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austinkb23

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Windows 7 won't boot, aswrvrt.sys
« on: January 18, 2014, 04:29:04 PM »
Recently my computer has been unable to boot as it freezes on the Windows startup screen. I've reviewed many of the posts on this forum related to this problem and have spent days trying to fix this issue without success.

I have tried running the Windows Repair Console - Startup Repair. I have used the command prompt to rebuild bcd, fixboot, and fixmbr. I have also followed the instructions using the Farbar Recovery Scan Tool, which I have attached the FRST.txt file.

Any assistance in resolving this matter is greatly appreciated. Thanks.

Offline essexboy

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Re: Windows 7 won't boot, aswrvrt.sys
« Reply #1 on: January 18, 2014, 05:03:15 PM »
This will disable both Comodo and Avast let me know if it cures it

Download the attached fixlist.txt to the same location as FRST
Run FRST and press FIX
On completion try a reboot


austinkb23

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Re: Windows 7 won't boot, aswrvrt.sys
« Reply #2 on: January 18, 2014, 05:13:49 PM »
I also just ran the OTL scan and have attached those txt files.

I should note that the OTL scan searched my E:\ drive which is the system drive on my PC. However, it is my laptop drive that has the startup issues and is labeled the C:\ drive. So, essentially, I think the OTL scan searched the working drive and not the attached drive with the startup issues. I'd certainly defer to instructions on the Custom Scan box to paste instructions to search the attached drive. Thanks.

I will try the fix.txt document and will return with any updates.

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Re: Windows 7 won't boot, aswrvrt.sys
« Reply #3 on: January 18, 2014, 05:44:47 PM »
Unfortunately OTL is not designed to scan slave drives...  What error do you get when you try to boot the sick system

austinkb23

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Re: Windows 7 won't boot, aswrvrt.sys
« Reply #4 on: January 18, 2014, 06:27:13 PM »
If I try to start during safe mode, it freezes at aswrvrt.sys, otherwise a normal boot freezes at the windows startup screen as the windows logo begins to appear. Sometimes it just states a Windows failed to start and offers the usual options of safe mode, safe mode with networking, safe mode with command prompt, Last Good Configuration, and Start Windows Normally.

Offline essexboy

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Re: Windows 7 won't boot, aswrvrt.sys
« Reply #5 on: January 18, 2014, 06:44:39 PM »
Since you ran the fixlist has the safe mode start changed to a different file ?

austinkb23

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Re: Windows 7 won't boot, aswrvrt.sys
« Reply #6 on: January 18, 2014, 07:11:24 PM »
No, still freezes at the same file, aswrvrt.sys.

Offline essexboy

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Re: Windows 7 won't boot, aswrvrt.sys
« Reply #7 on: January 18, 2014, 08:13:27 PM »
Did you run FRST when the drive was slaved ?  If so it will again only look at the active drive

austinkb23

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Re: Windows 7 won't boot, aswrvrt.sys
« Reply #8 on: January 18, 2014, 08:35:38 PM »
No, I'm pretty sure I disconnected the working system drive in this case.

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Re: Windows 7 won't boot, aswrvrt.sys
« Reply #9 on: January 18, 2014, 08:51:08 PM »
Hmm as the fixlist should have removed all service/driver keys for Avast

Could you run a fresh FRST

austinkb23

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Re: Windows 7 won't boot, aswrvrt.sys
« Reply #10 on: January 18, 2014, 10:42:59 PM »
Essexboy, I have attached both the fresh FRST file, and also the fixlog file. Thanks for all the attention and assistance in this matter.

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Re: Windows 7 won't boot, aswrvrt.sys
« Reply #11 on: January 18, 2014, 11:07:26 PM »
Hmm I appear to have missed a service .. Sorry

Download the attached fixlist.txt to the same location as FRST
Run FRST and press fix
Once done try a reboot


austinkb23

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Re: Windows 7 won't boot, aswrvrt.sys
« Reply #12 on: January 19, 2014, 03:41:47 PM »
Essexboy, I ran a fresh FRST and applied the fix. When I rebooted, the computer froze at the same spot. I have attached the latest FRST.txt file.

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Re: Windows 7 won't boot, aswrvrt.sys
« Reply #13 on: January 19, 2014, 03:51:57 PM »
I am baffled now as there are no active Avast drivers/services present in the log on the system

From the recovery console have you tried a system restore ?

austinkb23

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Re: Windows 7 won't boot, aswrvrt.sys
« Reply #14 on: January 19, 2014, 04:28:16 PM »
I did attempt a system restore previously but I do not recall why that did not work. I attempted a system restore now and received an error message that windows installation cannot be found. At startup it indicates an error occurred while attempting to read the boot configuration data. File: \boot\bcd. I know c:\windows exists. Should I try SFC /scannow?