Author Topic: Where to Download previously purchased product  (Read 2076 times)

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Offline timscobey

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Where to Download previously purchased product
« on: June 28, 2015, 09:34:34 PM »
Purchased a copy of Avast.  Had computer problem that required deinstall of antivirus software.  Where do I re-download previously purchased product?  I can see my license but there is no download - one would think that a redownload button would be present but there is none.  if i try to download the software from the store it seems to see me as a new customer. 

Where is the download button?


Offline essexboy

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Re: Where to Download previously purchased product
« Reply #1 on: June 28, 2015, 09:43:39 PM »
Download the correct version of Avast 
Avast Free
Avast Pro
Avast Internet Security
Avast Premier

Offline DavidR

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Re: Where to Download previously purchased product
« Reply #2 on: June 28, 2015, 09:46:13 PM »
Windows 10 Home 2004 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 20.8.2432 (build 20.8.5684.602) UI-1.0.564/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Eddy

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Re: Where to Download previously purchased product
« Reply #3 on: June 28, 2015, 09:52:09 PM »
There is no need to download a older version.
Your license (if still valid) will work with the latest version.

In case you want the license file to be send to you again:
https://www.avast.com/resend-license-paid.php

Offline timscobey

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Re: Where to Download previously purchased product
« Reply #4 on: June 28, 2015, 10:10:41 PM »
So if I go thru the store and download again then use the license all is good.  Would be helpful if there were something indicating that that would be the case.

Thanks

Offline DavidR

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Re: Where to Download previously purchased product
« Reply #5 on: June 28, 2015, 10:34:07 PM »
So if I go thru the store and download again then use the license all is good.  Would be helpful if there were something indicating that that would be the case.

Thanks

There really is no need to go through the store, we have given direct links to download whichever version it is that you purchased. You only have to apply the license to the new installed version.
Windows 10 Home 2004 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 20.8.2432 (build 20.8.5684.602) UI-1.0.564/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security