Author Topic: Asn.er.dll Avast for Photoshop CS2 Avast Locked in last update (False Alarm)  (Read 2233 times)

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paulcottam

  • Guest
Avast yesterday morning blocked Asn.er.dll a dll file required to run Adobe photoshop cs2 and as a result photoshop no longer is able to run , i have also checked this with a friend and he has the same problem this morning i assume an defination update has given false alarm

I have added the file to exclusions but everytime i launch photoshop Avast once again blocks this file causing photoshop to error


Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37526
  • Not a avast user
You can upload files and report issues to avast  here : http://www.avast.com/contact-form.php  (select subject according to Your case)

You can use mail
send to virus@avast.com in a password protected zip file
mail subject:  False Positive / undetected sample (select subject according to your case)
zip password:  infected

or you can send files from avast chest
how to use the chest.    http://www.avast.com/faq.php?article=AVKB21


paulcottam

  • Guest
Already reported and raised a ticket now been over 2 day hours since reported and nothing back at all in meantime i cant use my photoshop