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Where is my Support ??!
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Topic: Where is my Support ??! (Read 2209 times)
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love220v
Guest
Where is my Support ??!
«
on:
January 21, 2014, 07:40:28 AM »
Hello,
I Have made to two tickets to solve a problem about a licence I bought earlier.
Non of the two tickets were replied or answered, for 2 weeks now or so.
Ticket ID: CIA-978-54131
Ticket ID: QNA-253-21696
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Pondus
Probably Bot
Posts: 37561
Not a avast user
Re: Where is my Support ??!
«
Reply #1 on:
January 21, 2014, 07:47:57 AM »
and what is your license problem?
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love220v
Guest
Re: Where is my Support ??!
«
Reply #2 on:
January 21, 2014, 07:55:59 AM »
I purchase a 3years 3pc Licence on December 11, 2013, I installed the licence on two computers, I setup the third licence on the computer and a message pop up saying : this Licence is blocker or forbidden. ?!
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Pondus
Probably Bot
Posts: 37561
Not a avast user
Re: Where is my Support ??!
«
Reply #3 on:
January 21, 2014, 08:00:20 AM »
have you installed the correct avast version on it?
remove the program with this Uninstall Utility
http://www.avast.com/uninstall-utility
download and install again
http://www.avast.com/download-software
how to insert license
http://www.avast.com/faq.php?article=AVKB7#artTitle
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love220v
Guest
Re: Where is my Support ??!
«
Reply #4 on:
January 21, 2014, 08:10:21 AM »
I did re install the software after uninstalled it on a different pc, and still the same message .
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Where is my Support ??!