problem with memory scan

[dargie01]

when i start a memory scan with th home edition i get this message:
VPS file was destroyed.
the scan compleated with error.
42040=VPS file was destroyed

i dont know why this is happening and the antivirus isnt working at all. can anyone help me out?

[YLAP]

Tried to update VPS? If it's not working try to repair the installation. Go add/remove programs; select avast; press change/remove and in the setup window choose repair option (you must be online to do this). good luck, and let me know if it helped. 

[dargie01]

thanks that sorted the memory test problem

but now theres another problem
the avast icon in the tool bar has a red circle across it. i know this means that its not active but when i press the icon to activate avast it comes with another message that says:

avast!: the AAVM subsystem detected a RPC error.

iv followed the instuctions that the FAQ recomends but this message is still coming up
this isnt my lucky day is it.

[YLAP]

Errors on RPC are commonly related to bad installation and the presence of other antivirus application in the system... 

Had you any AV software before avast, for eg. norton?
Have you restarted yor system after repair option?

[dargie01]

yes in the past i have used norton anti virus but i have had avast installed for a number of weeks and this is the first problem of this type i have had.

[dargie01]

ahh, few. Its ok now iv just reset my system and all is well. thankyou very much for your help.

[YLAP]

Norton leaves a lot of stuff behind even when you uninstall it. Be sure you have copletely removed norton. Just look here and check. Good luck.

http://forum.avast.com/index.php?topic=12669.msg106954#msg106954