URGENT phone locked anti-theft forgot pin

[Zarah]

Hi. I encountered a problem regarding the Anti-Theft feature. I changed my sim and when I opened my phone, I can no longer access it because I forgot my avast! Pin. I did not receive any message regarding the recovery pin. I opened my gmail account but the notification did not mention anything about recovery pin or any pin that would enable me to access my phone. I think I was not able to pair my phone with this account in the internet. How can I re-access my phone? Please do reply. Thanks.

[Eddy]

http://forum.avast.com/index.php?topic=95246.0
http://www.avast.com/faq.php?article=AVKB66#idt_250

[Zarah]

Thanks but the numbers I think I've set on the settings haven't received any recovery pin message. How can I re-access my phone then?

[Werner]

replied via PN

[caramel31]

Hi,
Same question as many others.
I just remove the SIMcard to put in another phone and the phone locked
I put the simcard back but of course, it is still blocked.
I asked for a temporary PIN, but the message is sent to the blocked phone. And when I restart the phone again to get the few seconds to read the pin number in the message, the temporary code is not working anymore.

The question is how to unlock when you can unlock the phone few seconds but can not get the new avast in code because the SMS sent to the phone in the previous session seems not be valid even one minute later
At least, it is efficient even if very annoying today

Best regards
Olivier

[REDACTED]

I have same problem. Changed my sim card for new phone company and Avast locked my phone. I thought I had removed the software some time ago as it caused problems. The pin or password number does not work and the phone number to contact no longer exists. It has the screen, THIS PHONE IS LOST OR STOLEN.

What can I do to unlock my phone.

SUGGESTIONS PLEASE

[REDACTED]

Hi,

my old phone ist locked by the avast pin. My SIM card is already in my new phone and I can not put it back into the old phone, because of different SIM sizes. How and where do I get an unlock pin? I need some data on the old phone. Hard reset is no option.

[Asyn]

Hi, my old phone ist locked by the avast pin. My SIM card is already in my new phone and I can not put it back into the old phone, because of different SIM sizes. How and where do I get an unlock pin? I need some data on the old phone. Hard reset is no option.

-> http://www.avast.com/faq.php?article=AVKB66#idt_390