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Topic: Safezone problem (Read 1698 times)
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patsy-21
Guest
Safezone problem
«
on:
March 03, 2014, 02:50:18 PM »
Hi.. My Safezone browser will not load. I have tried resetting it and repairing it, but no go.. can anyone help please?
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Eddy
Avast Evangelist
Maybe Bot
Posts: 31073
Watching (over?) you
Re: Safezone problem
«
Reply #1 on:
March 03, 2014, 03:10:46 PM »
Since a repair didn't solved it...
Perform a clean install.
1. Download Avastclear, Rejzors uninstall tool and the appropriate Avast program edition.
Here are the installer links. Note: You need to be ONLINE during this install.
http://files.avast.com/iavs9x/avast_free_antivirus_setup_online.exe
http://files.avast.com/iavs9x/avast_pro_antivirus_setup_online.exe
http://files.avast.com/iavs9x/avast_internet_security_setup_online.exe
http://files.avast.com/iavs9x/avast_premier_antivirus_setup_online.exe
Avastclear :
http://files.avast.com/iavs9x/avastclear.exe
Rejzors Uninstall tool:
http://rejzor.wordpress.com/avast-cleanup-tool/
2. Uninstall Avast by control panel [If you don't have Avast in control Panel go to #4]
3. Uninstall in Safe Mode using Avastclear.
http://www.avast.com/uninstall-utility
4. Run Rejzors Uninstall Utility in Normal Mode (removes traces avastclear doesn't) - reboot.
http://rejzor.wordpress.com/avast-cleanup-tool/
5. Be Sure Too Check Once Uninstall is Complete:Device Manager>View>Show Hidden Devices
If there is anything related to Avast with a yellow triangle then uninstall it (highlight, right click) and reboot.
6. Install the version you downloaded.
7. Reboot.
offline installers:
http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe
http://files.avast.com/iavs9x/avast_pro_antivirus_setup.exe
http://files.avast.com/iavs9x/avast_internet_security_setup.exe
http://files.avast.com/iavs9x/avast_premier_antivirus_setup.exe
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Online scanners (URL/File/Java/others)
-
INDEPENDENT support (chat for Windows, Windows apps, and many other things), just state the problem/ask your question in the channel and have patience
NO SECURITY TOOL PROTECTS A SYSTEM AGAINST THE STUPIDITY OF A USER
patsy-21
Guest
Re: Safezone problem
«
Reply #2 on:
March 03, 2014, 03:25:24 PM »
Many thanks for your help.
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