Author Topic: Disable/uninstall Safe Price  (Read 54823 times)

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Offline vickster

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Disable/uninstall Safe Price
« on: February 04, 2014, 04:51:39 AM »
I can't for the life of me figure out how to disable or uninstall Safe Price. The two previous posts on the subject do not provide the answer. Please help me get rid of it before I have to get rid of Avast altogether.

Offline Eddy

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Re: Disable/uninstall Safe Price
« Reply #1 on: February 04, 2014, 05:24:04 AM »
Two previous posts?
This is your first post here!

If you don't want the "safe price", just remove the plug-in from your browser.

Offline vickster

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Re: Disable/uninstall Safe Price
« Reply #2 on: February 04, 2014, 06:08:29 PM »
How? I use Chrome, and it is not listed in the plug-ins or in the extensions.

Offline AdrianH

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Re: Disable/uninstall Safe Price
« Reply #3 on: February 04, 2014, 06:11:08 PM »
Do you have a plugin from avast called AOS?

If so SafePrice should be in the menu there.

From the main website :

Quote
avast! SafePrice is a part of avast! Online Security web browser protection plugin for Google Chrome, Mozilla Firefox, Safari and Internet Explorer which suggests better prices for users when they are on shopping sites. It can be enabled or disabled directly in the settings of avast! Online Security web browser protection plugin.
« Last Edit: February 04, 2014, 06:15:08 PM by AdrianH »
Win8.1 Pro 64Bit  : KIS2014 : CryptoPrevent : Privazer:

Offline AdrianH

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Re: Disable/uninstall Safe Price
« Reply #4 on: February 04, 2014, 06:17:48 PM »
Two previous posts?
This is your first post here!



 ::) ::)  there are other people posting questions about SafePrice  ;) ;) ;)
Win8.1 Pro 64Bit  : KIS2014 : CryptoPrevent : Privazer:

Offline vickster

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Re: Disable/uninstall Safe Price
« Reply #5 on: February 06, 2014, 02:31:52 AM »
I have searched the forum and there has been no answer to the question, at least not for Chrome. It is pure spam that takes up real estate at the top of the page, it should not be an irremovable part of an anti-virus program. Someone must have an answer to how to get rid of it.
« Last Edit: February 06, 2014, 02:33:42 AM by vickster »

Offline Eddy

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Re: Disable/uninstall Safe Price
« Reply #6 on: February 06, 2014, 12:25:43 PM »
http://forum.avast.com/index.php?topic=143068.msg1037463#msg1037463

Or in Chrome open: chrome://extensions/
Click options for the AOS

Offline reh2

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Re: Disable/uninstall Safe Price
« Reply #7 on: February 14, 2014, 03:12:26 PM »
In Firefox, clicking the green circle icon on the top right toolbar opens a Safeprice window on the right.  Open the settings button, and you have an option to disable the Safeprice function while leaving the other security functions enabled.

Offline BadBadMan

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Re: Disable/uninstall Safe Price
« Reply #8 on: February 26, 2014, 09:59:49 PM »
Two previous posts?
This is your first post here!

If you don't want the "safe price", just remove the plug-in from your browser.
Wow. Does not reading for comprehension and sarcastically answering legitimate questions make you feel better. Useless aren't you.

Offline Scott_0101

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Re: Disable/uninstall Safe Price
« Reply #9 on: February 26, 2014, 11:39:00 PM »
In Firefox, clicking the green circle icon on the top right toolbar opens a Safeprice window on the right.  Open the settings button, and you have an option to disable the Safeprice function while leaving the other security functions enabled.

I am having the same problem using Firefox 27.0.1, that is that I cannot disable “Safe Price”. There is a green circle icon in the upper right corner of the navigation toolbar which is unlabeled. I assume it is for the Avast Online Security Plugin settings. If I left-click on that circle, there is no window which opens up for Safe Price settings, either on the right or anywhere else on my screen. In fact, nothing at all happens when I left-click on that Icon.

When I go to Firefox “Add-ons” there is NO plugin listed for Avast in the list of plugins. There is an EXTENSION for Avast! Online Security (9.0.2013.75) installed however but there are no settings available for it. The only option available for it is to either enable/disable it. I tried disabling that extension but I still got the “Safe Price” popup when I searched for products.

Finally, I opened the Avast user interface itself and searched through all of the settings in ALL of the categories on the left. I could not find anything at all in any of those categories and settings which addressed Safe Price.
 
Right now I am completely stumped and cannot find any way whatsoever to disable Safe Price. It seems to me that at least on my system, the only way I can remove or disable it is by uninstalling Avast completely. Is there something I am missing? I am using Avast Free 2014.9.0.2013.

Offline fillup

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Re: Disable/uninstall Safe Price
« Reply #10 on: February 27, 2014, 10:50:09 AM »
In Firefox, clicking the green circle icon on the top right toolbar opens a Safeprice window on the right.  Open the settings button, and you have an option to disable the Safeprice function while leaving the other security functions enabled.

I am having the same problem using Firefox 27.0.1, that is that I cannot disable “Safe Price”. There is a green circle icon in the upper right corner of the navigation toolbar which is unlabeled. I assume it is for the Avast Online Security Plugin settings. If I left-click on that circle, there is no window which opens up for Safe Price settings, either on the right or anywhere else on my screen. In fact, nothing at all happens when I left-click on that Icon.

When I go to Firefox “Add-ons” there is NO plugin listed for Avast in the list of plugins. There is an EXTENSION for Avast! Online Security (9.0.2013.75) installed however but there are no settings available for it. The only option available for it is to either enable/disable it. I tried disabling that extension but I still got the “Safe Price” popup when I searched for products.

Finally, I opened the Avast user interface itself and searched through all of the settings in ALL of the categories on the left. I could not find anything at all in any of those categories and settings which addressed Safe Price.
 
Right now I am completely stumped and cannot find any way whatsoever to disable Safe Price. It seems to me that at least on my system, the only way I can remove or disable it is by uninstalling Avast completely. Is there something I am missing? I am using Avast Free 2014.9.0.2013.


Me too.  How the hell do I remove this thing?  I'm also running Avast Free 2014.9.0.2013 with Firefox 27.0.1.  The only extension listed in Firefox is "Avast! Online Security 9.0.2013.75"....which has NO settings.  You can only enable/disable it.

Clicking the green circle to the upper right allows me to rate a site, and has options to to allow/block tracking from social networks, ad tracking, web analytics and others.  There IS a settings button at the bottom of this page, but clicking on it does nothing.  Nothing at all happens when I click the settings button from the green circle page!   

I've searched everywhere in Avast for Safe Price, but found nothing. 

Offline Scott_0101

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Re: Disable/uninstall Safe Price
« Reply #11 on: February 27, 2014, 08:49:14 PM »
Right now I am completely stumped and cannot find any way whatsoever to disable Safe Price. It seems to me that at least on my system, the only way I can remove or disable it is by uninstalling Avast completely. Is there something I am missing? I am using Avast Free 2014.9.0.2013.

As a follow up to my previous post, I finally contacted Avast technical support and this is the response I received from them today, February 27, 2014:

"Unfortunately we are working to solve this issue in Firefox 27, it should be solved soon. The extension cannot be removed in this particular version of Firefox.
Best regards,

Richard Šrank
avast! Technical Support Specialist"
« Last Edit: February 27, 2014, 11:51:43 PM by Scott_0101 »

Offline Avast_Subscriber_47

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Re: Disable/uninstall Safe Price
« Reply #12 on: February 28, 2014, 06:30:28 AM »
Same problem: Firefox 27.0.1, Avast 2014.9.0.2013
Avast has 24 hours to fix or this gets yanked from 2 computers and 2 devices 178 days before the end of a 1 year subscription.
Information assurance and security vendors dont get to 'default enable without prior notification' new features - not this decade. And a broken interface to disable a browser plugin/extension to give me more 'shopping info' does not instill any confidence. More features = more lines of code that can introduce bugs and vulnerabilities. Why cant we just stick to the core mission of preventing exfiltration of my data without my consent? I thought that was a pretty onerous responsibility by itself. I don't need security software to tell me I can buy underwear cheaper used on ebay while browsing boxers at wal mart. What a distraction for AV and firewall product managers.

Offline Scratt

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Re: Disable/uninstall Safe Price
« Reply #13 on: March 02, 2014, 10:24:27 PM »
Just had this myself with Firefox.  After a lot of digging, disabled it by clicking the question mark at the top right (when the bar appears), then on the big screen that comes up, there is a tiny icon in the bottom left saying disable safe price - this is obviously designed to be hard to find.

I find it incredible that a company like Avast can include something like this in their software, being enabled by default, with no obvious way to disable - to me it seems bordering on malware itself.

I have used Avast for many years, both the free and paying versions, and also supply/recommend  it to my customers as well - but if this is the way it's going I will move to something else.
« Last Edit: March 02, 2014, 10:27:47 PM by Scratt »

Offline Scott_0101

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Re: Disable/uninstall Safe Price
« Reply #14 on: March 02, 2014, 11:48:16 PM »
Just had this myself with Firefox.  After a lot of digging, disabled it by clicking the question mark at the top right (when the bar appears), then on the big screen that comes up, there is a tiny icon in the bottom left saying disable safe price - this is obviously designed to be hard to find.

By "bar", are you referring to the Navigation Toolbar? If so, there is no question mark icon on the top right of my Navigation Toolbar but there is a green circular icon which is left partially open without forming a complete circle. It doesn't look like a question mark to me. In any case, neither right-clicking, middle-clicking or left-clicking on it causes *anything* to happen on my system. There is no window, tab, large screen or anything else appearing and pop-ups are not blocked in FF either on my system. It seems to be a completely dead icon with no function whatsoever nor any label to describe what it is for.

Are you using Firefox 27.0.1? I am using FF 27.0.1 and Win 7.