Author Topic: GrimeFighter Registration.  (Read 2124 times)

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Dougo

  • Guest
GrimeFighter Registration.
« on: February 05, 2014, 05:49:56 AM »
I purchased GrimeFighter  3 year licence & paid for it by PayPal, unfortunately I put the wrong email address in so when I tried to use the program it asked me to log in, I didn’t think I had joined the avast site even tho I am a long time user
so I started a new account, now when I try to use GrimeFighter it tells me I need to purchase a licence.
I sent a ticket 4 days ago & have heard nothing back. Ticket ID: AIW-393-90676.
Can anyone help me please I would really like to use the program.

Dougo

  • Guest
Re: GrimeFighter Registration.
« Reply #1 on: February 08, 2014, 02:37:43 AM »
It would appear that Avast is not interested in returning my complaint as I have sent two Tickets & one email to riley@avast.com with a copy of my PayPal purchase & it seems no-one here can help so it looks like I will just have to go through PayPal to have my payment refunded.
I can-not use the phone number as I live in Australia & to my knowledge there is no phone number here to ring.

Offline bob3160

  • Avast Überevangelist
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Re: GrimeFighter Registration.
« Reply #2 on: February 08, 2014, 02:11:21 PM »
Your issue and post has been reported to a Moderator.
Since this is the weekend, it may take a little while. :)
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Dougo

  • Guest
Re: GrimeFighter Registration.
« Reply #3 on: February 09, 2014, 06:02:31 AM »
Thank you bob3160, I will give them a few more days before taking action.
It sucks when you have payed for a program & can't use it & you have no way to contact the people who sold it to you if they refuse to answer your problem Emails.
I hope the Mods in the forum can help me.