Author Topic: Cant remove snap.do please help  (Read 1826 times)

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ptmaxx

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Cant remove snap.do please help
« on: February 13, 2014, 02:55:11 AM »
I downloaded a program and suddenly im infected with this. cannot remove from control panel. can someone please help?? Iv read a few post from twinheadedeagle, can u help me bud?
« Last Edit: February 13, 2014, 03:00:23 AM by ptmaxx »

Offline Pondus

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Re: Cant remove snap.do please help
« Reply #1 on: February 13, 2014, 06:32:25 AM »
follow instructions and attach logs.    http://forum.avast.com/index.php?topic=53253.0

we need Malwarebytes and OTL logs


ptmaxx

  • Guest
Re: Cant remove snap.do please help
« Reply #2 on: February 13, 2014, 10:53:02 PM »
i did run zoek.. after that snap.do was gone from task bar

Offline Pondus

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Re: Cant remove snap.do please help
« Reply #3 on: February 13, 2014, 10:56:23 PM »
if you want help

attach zoek log.....run the above tools and attach logs

there may be leftover files that need removal