Author Topic: Bluescreen while running full system scan.  (Read 8917 times)

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Panos93

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Bluescreen while running full system scan.
« on: February 18, 2014, 04:08:21 PM »
Greetings. In the past 2 days I tried to run a full system scan on avast and right about at 3-4% I get a blue screen and my computer reboots. Is there any way to solve this and find out what's causing it?

Offline Pondus

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Re: Bluescreen while running full system scan.
« Reply #1 on: February 18, 2014, 04:13:09 PM »
any other security programs installed......like more then one antivirus?


« Last Edit: February 18, 2014, 04:37:57 PM by Pondus »

Panos93

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Re: Bluescreen while running full system scan.
« Reply #2 on: February 18, 2014, 04:59:11 PM »
Nope, just avast.

Offline Pondus

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Re: Bluescreen while running full system scan.
« Reply #3 on: February 18, 2014, 05:23:11 PM »
attach OTL diagnostic log, then maybe essexboy can see the problem.   http://forum.avast.com/index.php?topic=53253.0


Panos93

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Re: Bluescreen while running full system scan.
« Reply #4 on: February 18, 2014, 07:46:18 PM »
The OTL and Extras texts as you asked.

Offline essexboy

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Re: Bluescreen while running full system scan.
« Reply #5 on: February 18, 2014, 08:27:25 PM »
First thing to do will be to remove the adware...   What file is Avast scanning when it blue screens ?

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

Panos93

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Re: Bluescreen while running full system scan.
« Reply #6 on: February 18, 2014, 08:39:21 PM »
I didn't notice which file it was but I can run it again and try to find which it is. I also run aswMBR. Here is the log. I will also download adwCleaner and post the log asap.

Panos93

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Re: Bluescreen while running full system scan.
« Reply #7 on: February 18, 2014, 08:57:22 PM »
This is the log from the adwcleaner.

Offline essexboy

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Re: Bluescreen while running full system scan.
« Reply #8 on: February 18, 2014, 09:09:09 PM »
Could you run a scan please and see if it fails again

Panos93

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Re: Bluescreen while running full system scan.
« Reply #9 on: February 18, 2014, 09:11:03 PM »
Alright will do.

Panos93

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Re: Bluescreen while running full system scan.
« Reply #10 on: February 18, 2014, 10:46:04 PM »
Well I tried to run a full scan but I got a blue screen again, though this time the scan was on for a longer period of time. Also when the system rebooted, a check popped up. "Checking file system on C. One of your disks needs to be checked for consistency." After it was done the system rebooted again, and it started normally.

Offline essexboy

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Re: Bluescreen while running full system scan.
« Reply #11 on: February 18, 2014, 11:09:08 PM »
I wonder if Avast was trying to access a corrupted area of the disc.  Did you notice the file or folder that Avast was scanning at the time ?

Panos93

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Re: Bluescreen while running full system scan.
« Reply #12 on: February 18, 2014, 11:16:26 PM »
I tried but the files that were scanned were changing really fast and I couldn't get the one that caused the blue screen.

thekochs

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Re: Bluescreen while running full system scan.
« Reply #13 on: February 19, 2014, 12:41:36 AM »
Panos93, did you re-run the scan after the Normal boot and after the disk check/repair ?
After the repair was done did you see if it had fixed items ?
I recall there is actual file (*.log or *.txt) located either on the "root" drive or the "Windows" folder that contain the info of what occured during the execution of the CHKDSK command before bootup.....however, this may be for XP O/S.  Newer O/S there may be no log on the disk but rather in the Wininit Event in the Application Event Viewer. A thread on it: http://www.sevenforums.com/general-discussion/96932-location-chkdsk-log-file-after-scan.html

Essexboy, run a CHKDSK from command prompt and see if clear ?
« Last Edit: February 19, 2014, 12:49:25 AM by thekochs »

Panos93

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Re: Bluescreen while running full system scan.
« Reply #14 on: February 19, 2014, 01:11:23 AM »
Nope, I haven't tried to scan the system again, but I could if you wish.