I ran OTL this morning and shut down Avast, windows and Outpost firewalls, and shut down screen saver program, power for monitor, hard disk, standby all off.
I woke up to a shut down computer and hit the power button and searched for the OTL.txt and I did not find it. I've captured my search. I ended the Extras.Txt search since it could not find anything.
VuePrint crashes if the file directory is too large for it to access JPG files. The fact is "FireFox. Tools, Downloads, Open Containing Folder" brings up the files, but Explorer can't find it. I don't know the size of the subfolder previous to this event of file loss. However, I have all the files named in alphabetical order only showing files starting A and some in B, and there are 157 files, 3 folders, two of them sub-folders under A, 37.2 MB size on disk.
Yesterday I did a scan of the problem directory of missing files and one jpg had an error message,
"Error: Data error (cyclic redundancy check) (23)". Before all this happened I was waiting for the Full System scan to finish because it had found a bug. I found that to be a trojan, JS:ScriptPE-inf[Trj].
This morning I ran OTL to directions posted:
Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
Select All Users
Select LOP and Purity
Under the Custom Scan box paste this in
netsvcs
BASESERVICES
%SYSTEMDRIVE%\*.exe
c:\program files (x86)\Google\Desktop
c:\program files\Google\Desktop
dir "%systemdrive%\*" /S /A:L /C
/md5start
rpcss.dll
/md5stop
CREATERESTOREPOINT
Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
Attach both logs