Author Topic: Easypass USER ID recovery?  (Read 7242 times)

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Easypass USER ID recovery?
« on: October 04, 2014, 04:28:26 PM »
Hi,

I had to install on new computer because the old one stopped working.

If I want to sync in Easypass it is asking me for Easypass User Id. I know only the master password but not the user Id...

Any help?

Thank you.

Petr

Offline Eddy

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Re: Easypass USER ID recovery?
« Reply #1 on: October 04, 2014, 05:29:11 PM »
Already looked at my.avast.com ?
It could be you can see it there.

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Re: Easypass USER ID recovery?
« Reply #2 on: October 04, 2014, 06:38:59 PM »
I can not see my license there...

License to Easypass is valid to March 2015.

What can I do?

Thank you very much

Offline YLAP

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Re: Easypass USER ID recovery?
« Reply #3 on: October 08, 2014, 08:11:18 PM »
Have you checked your emails? It should be in the mail you've got when purchased your license.

Offline Eddy

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Re: Easypass USER ID recovery?
« Reply #4 on: October 08, 2014, 08:16:04 PM »
No option in my.avast.com to resend the license?
It may send the ID as well.
Just a thought since I don't use it.

Offline YLAP

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Re: Easypass USER ID recovery?
« Reply #5 on: October 09, 2014, 09:13:40 PM »
No option in my.avast.com to resend the license?
It may send the ID as well.
Just a thought since I don't use it.

No, EasyPass is not connected to my.avast.com in any ways. The only possible way to recover it is from email (the only way I know...) Yet I am not sure if user interface gives an option to recover it using email or not...

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Re: Easypass USER ID recovery?
« Reply #6 on: November 12, 2014, 12:03:10 AM »
I have same proble. i dont remember y user ID.
Please help