Author Topic: Problem with avast!  (Read 1438 times)

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Wilz

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Problem with avast!
« on: March 05, 2014, 05:47:19 PM »
So, when I somehow destroyed my operating system one guy fixed it and installed avast (idk if it was payed version, can't remember).
After some time I installed Windows 7 (as I had XP before) and decided to download avast! again. I went to your website and downloaded it. After 2 hours I simply couldn't connect to any protected (https://) website. I just got an error message (This website might be down) and then after that I tried to fix it and I did something, I can't remember what and I couldn't enter any website on the internet. I had internet connection, but I couldn't browse the internet at all. I fixed this problem by re-installing windows again and it worked. Now, as I seriously need an AV and avast is the best (as I was using it before) I just want to ask, what caused this problem/error? Because I seriously don't want to re-install everything again. Thanks for your help.

I'm not sure if this is the right board, if it's not then please move it.

Offline Para-Noid

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Re: Problem with avast!
« Reply #1 on: March 05, 2014, 05:52:59 PM »
If this is a fresh reformat and "no" other antivirus is installed then you should
be able to install avast without any conflicts.

Make sure no other antivirus is installed.
Dell Inspiron, Win10x64--HP Envy Win10x64--Both systems Avast Free v17.9.2322, Comodo Firewall v8.2 w/D+, MalwareBytes v3.0, OpenDNS, Super Anti-Spyware, Spyware Blaster, MCShield, Unchecky, Vivaldi Browser and, various browser security tools.

"Look before you leap!" Use online scanners before you click on any link.

Offline mchain

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Re: Problem with avast!
« Reply #2 on: March 05, 2014, 08:32:55 PM »
Too many possible causes, but list below can give some clues, along with Para-Noid's recommendation:

Cause of your https:// and http:// connectivity issues could be:
  • Firewall settings or incompatible firewall software.
  • Running two firewalls at the same time (conflict).
  • Corrupted avast! install; Choose Repair to fix.
  • System connected to Internet without antivirus real-time protection installed for more than 30 seconds (Windows operating systems).
  • Router or modem settings or issues.
  • Corrupted or damaged browser.
Link for finalizing a/v software uninstalls after removing via Add/Remove or Programs and Features:  http://singularlabs.com/uninstallers/security-software/ & general page:  http://singularlabs.com/uninstallers/
Windows 10 Home 64-bit 20H2 Avast Premier Security version 21.3.2459 (build 21.3.6164.652) UI version 1.0.612.